Business Intelligence Engineer V

Intelliswift Software

Newark, NY

Full Time

Senior

156k-166k

5 days ago

Job Description

About the Role

The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science. They provide key insights into customer behavior to guide business strategy, working with marketing and technology teams to analyze large datasets, formulate questions, and present actionable findings to management. The role focuses on understanding customer behavior to support the company's success in providing fast, convenient, and free shipping in the US and international markets.

Key Responsibilities

Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention
Statistical testing of A/B and multivariate experiments
Design, build, and maintain metrics and reports on program health
Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, such as feature usage, customer profiling, deep dives into unusual patterns, and exploratory data analysis
Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base
Participate in strategic and tactical planning discussions

Requirements

7+ years of experience working with large-scale complex datasets
Strong analytical mindset, with the ability to decompose business requirements into an analytical plan and execute it
Strong working knowledge of SQL
Background (academic or professional) in statistics, programming, and marketing
Excellent communication skills, adept at working with engineers and business leaders