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Business Intelligence Analyst II

USAA

Charlotte, NC
Full Time
Mid Level
64k-122k
4 days ago

Job Description

About the Role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. As a dedicated Business Intelligence Analyst II, you will partner with development product owners and data engineers to shape the Claims Data landscape, analyze business problems using data, identify trends, and create reports and analysis based on business needs.

Key Responsibilities

  • Independently or with guidance, participates in gathering business requirements by partnering with customer to define the business problem and data needs.
  • Utilizes working knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.
  • Develops partnerships and works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts.
  • Collaborates on the design and implementation of technical standards and governance practices.
  • Applies data visualization best practices to identify and interpret trends or patterns while following standard Enterprise branding.
  • Acts as a trusted data visualization advisor to the stakeholder/end-user to drive business value.
  • Develops working knowledge of relevant data, information, and application architecture to influence decisions.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor's degree in quantitative analytics fields such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics or related experience.
  • 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (P&C) OR an advanced degree in a quantitative discipline.
  • Working knowledge of business intelligence platforms, data management platforms, or SQL-based languages (e.g., Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL).
  • Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
  • Demonstrated critical thinking and advanced problem-solving skills.
  • Demonstrated presentation and communication skills.

Nice to Have

  • Claims experience (Adjuster, Business Process Owner, etc.)
  • US military experience through military service or a military spouse/domestic partner

Qualifications

  • Bachelor's degree in a relevant quantitative field or 4 years of related work experience
  • 2 years of industry-specific data/analytics experience or an advanced degree in a quantitative discipline

Benefits & Perks

  • Comprehensive medical, dental and vision plans
  • 401(k), pension, life insurance
  • Parental benefits, adoption assistance
  • Paid time off with holidays plus 16 paid volunteer hours
  • Various wellness programs
  • Career path planning and continuing education

Working at USAA

USAA's culture is centered around its core values of service, loyalty, honesty, and integrity. The organization emphasizes a member-service culture driven by its 35,000 employees, committed to serving the military community and their families. USAA fosters a community that values going above for those who have gone beyond, with a focus on good judgment, professionalism, and shared passion for service.

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Job Details

Posted AtJul 19, 2025
Salary64k-122k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About USAA

Website

usaa.com

Location

Charlotte, NC

Industry

Consumer Lending

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