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Business Intelligence Analyst II

USAA

Colorado Springs, CO
Full Time
Mid Level
64k-122k
4 days ago

Job Description

About the Role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. As a dedicated Business Intelligence Analyst II, you will partner with development product owners and data engineers to shape the Claims Data landscape, analyze business problems using data, identify trends, create reports, and support business intelligence solutions.

Key Responsibilities

  • Participates in gathering business requirements by partnering with customers to define the business problem and data needs, either independently or with guidance.
  • Utilizes knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, including data visualization, transformation, or collection.
  • Develops partnerships and collaborates with IT teams on the development of analytic infrastructures, data engineering, and related standards and governance.
  • Applies data visualization best practices to identify and interpret trends or patterns, following standard enterprise branding.
  • Acts as a trusted data visualization advisor to stakeholders and end-users to drive business value.
  • Develops working knowledge of relevant data, information, and application architecture to influence decisions.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with policies.

Requirements

  • Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or related discipline, or 4 years of related work experience in statistics, mathematics, or quantitative analytics.
  • 2 years of experience in data/analytics or functional business experience within the insurance industry (P&C) OR an advanced degree in a relevant quantitative field.
  • Working knowledge of business intelligence platforms, data management platforms, or SQL-based languages such as Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, or ANSI SQL.
  • Ability to build business knowledge through meaningful partnerships at various organizational levels.
  • Demonstrated critical thinking, problem-solving, presentation, and communication skills.

Nice to Have

  • Claims experience (Adjuster, Business Process Owner, etc.)
  • US military experience through military service or a military spouse/domestic partner.

Qualifications

  • Educational background in a quantitative discipline or equivalent work experience.
  • Experience with data platforms and SQL languages.
  • Strong analytical, problem-solving, and communication skills.

Benefits & Perks

  • Comprehensive medical, dental, and vision plans.
  • 401(k), pension, and life insurance.
  • Parental benefits, adoption assistance, paid time off with holidays, and 16 paid volunteer hours.
  • Wellness programs and career development opportunities.
  • Support for professional goals through continuing education.

Working at USAA

USAA values honesty, integrity, loyalty, and service. The organization emphasizes a member-service culture, supporting its employees' physical, financial, and emotional wellness. It fosters a community dedicated to serving the military and their families, with a focus on high standards, good judgment, and shared passion for service.

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Job Details

Posted AtJul 19, 2025
Salary64k-122k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About USAA

Website

usaa.com

Location

Colorado Springs, CO

Industry

Consumer Lending

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