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Business Intelligence Analyst III

USAA

Phoenix, AZ
Full Time
Mid Level
58k-104k
4 days ago

Job Description

About the Role

As a dedicated Business Intelligence Analyst III at USAA, you will partner with development product owners and data engineers to shape the Claims Data landscape. This role involves analyzing business problems using data from internal and external sources to provide insights to analysts and decision makers. You will identify trends and patterns in datasets, create specifications for reports and analysis based on business needs, and may participate in cross-functional teams to address business issues. The position offers a flexible work environment requiring in-office presence four days a week and can be based in multiple locations including San Antonio, Plano, Phoenix, Colorado Springs, Charlotte, Chesapeake, or Tampa.

Key Responsibilities

  • Gathers business requirements by partnering with customers to define the business problem and data needs.
  • Utilizes knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, including data visualization, data transformation, or data collection.
  • Develops partnerships with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts, including designing and implementing technical standards and governance practices.
  • Applies data visualization best practices to identify and interpret trends or patterns while following enterprise branding standards.
  • Acts as a trusted data visualization advisor to stakeholders and end-users to drive business value.
  • Develops basic knowledge of relevant data, information, and application architecture decisions.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies.

Requirements

  • Bachelor's degree in a quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or other business-related discipline; or 4 years of related work experience in statistics, mathematics, or quantitative analytics.
  • Up to 2 years of experience in data/analytics or related functional operations (P&C).
  • Ability to identify innovative approaches to address business problems and solutions.
  • Knowledge and/or awareness of business intelligence and data management platforms such as Tableau, Business Objects, Snowflake, Hadoop, or Netezza.

Nice to Have

  • Claims experience (Adjuster, Business Process Owner, etc.)
  • US military experience through military service or as a military spouse/domestic partner.

Qualifications

  • Educational background in a quantitative analytics discipline or equivalent work experience.

Benefits & Perks

  • Comprehensive medical, dental, and vision plans.
  • 401(k), pension, and life insurance.
  • Parental benefits and adoption assistance.
  • Paid time off with holidays and 16 paid volunteer hours.
  • Various wellness programs.
  • Career path planning and continuing education support.

Working at USAA

USAA's mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice. The company values honesty, integrity, loyalty, and service, fostering a culture of going above for military members, their families, and the broader community. With a workforce of 35,000 employees, USAA emphasizes good judgment, shared values, and a commitment to serving those who have served, creating a thriving community dedicated to excellence and service.

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Job Details

Posted AtJul 19, 2025
Salary58k-104k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About USAA

Website

usaa.com

Location

Phoenix, AZ

Industry

Consumer Lending

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