Channel Program Manager - Video Security & Access Control

About the Role

Key Responsibilities

• Design, develop, and launch new channel programs and initiatives, identifying opportunities for growth and improvement based on market trends, partner feedback, and business objectives.
• Oversee the day-to-day operations of existing channel programs, including managing program tiers, discount structures, rebate processes, and compliance requirements.
• Work closely with Channel Operations to streamline processes, automate program elements, and ensure efficient partner support.
• Collaborate with Training to develop and deliver training materials for partners on program benefits, tools, and compliance.
• Partner with Finance to ensure accurate financial modeling for programs, manage budgets, track ROI, and process rebates and incentives.
• Act as a point of contact for complex partner program inquiries and escalations, ensuring high partner satisfaction and understanding of program terms and conditions.
• Implement and monitor compliance frameworks to ensure partners adhere to program guidelines, minimizing risks and maintaining program integrity.
• Track and analyze program performance metrics, providing regular reports and insights to stakeholders to inform future program development and optimization.
• Ensure partners effectively utilize available tools such as partner portals, order management systems, and learning management systems to maximize program benefits.

Requirements

• 5+ years of experience in Program Management, Project Management, Channel Partner Management, or Sales.
• Bachelor's degree in Business/Marketing or equivalent experience preferred.
• Proven track record of recruiting and enabling successful channel partners.
• Strong understanding of indirect sales models, partner ecosystems, and channel dynamics.
• Exceptional communication, negotiation, and presentation skills.
• Proficient in CRM tools (e.g., Salesforce) and partner management systems.
• Data-driven mindset with the ability to analyze trends and make informed decisions.
• Self-motivated and goal-oriented with the ability to work independently.
• Flexibility to adapt to a fast-paced, dynamic environment.
• Collaborative mindset to work effectively with cross-functional teams.

Nice to Have

• Channel Partner Industry experience in Video or Physical Security.

Qualifications

• 5+ years experience in Program Management, Project Management, Channel Partner Management or Sales.

Benefits & Perks

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!