IT Program Manager

Computer Aid, Inc.

Miramar, FL

Contract

Senior

65/hr-70/hr

4 days ago

Job Description

About the Role

We are looking for a motivated IT Program Manager ready to take us to the next level! The role involves overseeing multiple projects within a delivery program, ensuring they are completed on time and within budget, while meeting brand guidelines and KPIs. The position requires collaboration with IT Product Teams, Construction, New Building, Refurbishment, and other Brand operating departments, including external vendors and partners. This is a contract, onsite role based in Miramar, Florida, with 20% travel required. Candidates must be able to work directly on CAI's W2, as the position does not offer work authorization sponsorship now or in the future.

Key Responsibilities

Partner with key stakeholders to manage scope expectations and champion the IT product capability/scope for destination projects
Collaborate with matrixed constituent department representatives and vendors to outline milestones, establish work plans, responsibilities, scope, and tracking roles
Manage vendors, ensuring they meet our time, budget, safety, and brand guidelines
Review overall requirements and align with teams on execution priorities and planning
Participate in weekly meetings to give updates on assigned applications and highlight risks
Coordinate activities to ensure projects progress on schedule and communicate program status regularly
Lead, mentor, influence, and support Project Managers on project complexity
Enforce project management policies, guidelines, metrics, and templates
Track timing, budget, cost control, and reporting, proactively managing projects/program financials to meet deadlines

Requirements

Fully bilingual in English and Spanish
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
5+ years of professional experience in infrastructure program management
Proven analytical, quantitative, and critical thinking skills
Experience in hospitality and executing heavy IT infrastructure projects
Experience with technical, user, and business issues in a fast-paced online organization
Experience working with project execution teams creating key requirement documentations and project artifacts
Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level
Comfortable working with international teams and in construction sites

Nice to Have

Master's degree in a related field
PMP, PRINCE2, or other relevant project management certifications
Knowledge of industry trends and best practices in IT project management

Qualifications

Physical ability to perform essential job functions, including sedentary work and repetitive tasks on a computer

Benefits & Perks

Medical, dental, and vision insurance
401k retirement account access
Paid sick leave as provided by applicable law

Working at Computer Aid, Inc.

CAI is committed to equal employment opportunity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.

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