[Chubb Life] Head of Worksite Marketing

About the Role

Key Responsibilities

• Act as the primary account manager for all worksite marketing projects, establishing and nurturing relationships with corporate partners to understand their needs and align Chubb's offerings accordingly.
• Work directly with the CEO to develop and implement strategic sales channels to reach corporate clients directly and offer protection solutions.
• Develop and implement strategies to upsell additional products and services to our current client base, maximizing revenue opportunities.
• Foster strong relationships with existing clients through exceptional customer care, organizing seminars, and tailoring schemes to meet their specific needs.
• Oversee claims processing and collection efforts to ensure client satisfaction and retention.
• Implement and maintain quality assurance processes to ensure that all services provided meet the highest standards and align with client expectations.
• Support senior management in strategic planning and decision-making processes related to worksite marketing, providing insights and recommendations based on market research and performance analysis.
• Collaborate with cross-functional teams, including direct sales, product development, and customer service, to create integrated distribution initiatives that drive engagement and participation in our partner's voluntary benefits.
• Conduct regular business reviews to track sales performance metrics and identify areas for business improvement.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and initiate new models for strategic partnerships.
• Organize and participate in partner meetings, workshops, and informational sessions to promote Chubb's products and enhance partner understanding of available options.