Client Solutions Manager

About the Role

Key Responsibilities

• Able to lead and manage events up to $1 million per event.
• Works with Show Organizer clients to produce events once the business has been sold.
• Manages client requirements, expectations, and scope changes per event.
• Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments.
• Travels to show location to manage event from move-in through move-out.
• Responsible for accurate and timely invoicing to be sent to the client.
• Maintains knowledge of all products and service offerings and assists in upsell to existing clients beyond current contract.
• Quotes prices and manages budgets.
• Partners with Business Development and Client Relationship teams to renew client business.
• Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution.
• May be primary producing lead or part of a team on the execution of events.
• Responsible for maintaining and growing partnerships with facilities/venues.
• Entertains clients as necessary.

Requirements

• High School Diploma or Equivalent with relevant work experience required.
• 3 or more years of tradeshow sales experience.
• Proven ability to successfully manage own book of accounts in the profitable production of revenue opportunities totaling approximately $500 thousand or more.
• Knowledge of sales systems such as TSS and Salesforce.com.
• Working knowledge of all Microsoft Office Software applications.
• Excellent customer service and organizational skills.
• Travel 25% to 50%.

Nice to Have

• Bachelor's degree preferred.

Qualifications

• High School Diploma or GED
• Relevant work experience in tradeshow sales

Benefits & Perks

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability Insurance
• Retirement with Company Match
• Paid Time Off