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Commercial Sales Manager

AutoZone

Depew, NY
Full Time
Senior
23 days ago

Job Description

About the Role

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The role involves exceeding customer expectations by delivering exceptional customer service and supporting the AutoZone team to ensure a safe and efficient working environment.

Key Responsibilities

  • Achieve growth and hit sales targets by successfully maintaining and developing commercial sales.
  • Develop new accounts through face-to-face and telephone contact with potential customers.
  • Act as the primary contact for commercial customers and maintain open lines of communication between AutoZone and commercial customers.
  • Ensure efficient delivery of products by planning delivery routes and managing drivers.
  • Ensure appropriate delivery documentation is generated for each delivery.
  • Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; conduct research to guarantee the customer is offered the ‘right part for the right price'.
  • Maintain records and billing for commercial accounts; process returns and reconcile accounts.
  • Visit commercial accounts to ensure accounts are serviced and deliveries are made as promised.
  • Assist with training and developing drivers, commercial specialists, and other AutoZoners as directed by management.
  • Maintain a safe working environment by implementing safety practices including PPE, following accident and claim procedures, and ensuring proper vehicle maintenance.

Requirements

  • High School Diploma or equivalent.
  • Basic knowledge of automotive parts.
  • Effective leadership, communication, and decision-making skills.
  • Strong selling skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule including holidays, evenings, and weekends.
  • Ability to plan and manage delivery routes and vehicle maintenance.

Qualifications

  • No specific formal qualifications listed.

Benefits & Perks

  • Competitive pay and paid time off.
  • Medical, dental, vision, life, and short- and long-term disability insurance options.
  • Health Savings and Flexible Spending Accounts with wellness rewards.
  • Exclusive discounts and perks, including AutoZone in-store discount.
  • 401(k) with company match and stock purchase plan.
  • AutoZoners Living Well Program for mental and physical health.
  • Opportunities for career growth and tuition reimbursement.

Working at AutoZone

AutoZone cares about people and offers thoughtful benefits programs aimed at improving the physical, mental, and financial wellbeing of its employees. The company promotes a strong team environment and values customer service excellence.

Apply Now

Job Details

Posted AtJul 11, 2025
Job CategorySales Operations
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

Job Skills

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About AutoZone

Website

autozone.com

Location

Depew, NY

Industry

Automotive Parts and Accessories Retailers

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