Customer Data Integration Specialist

About the Role

Key Responsibilities

• Architecting Integrations: Design and implement robust integration solutions between multiple customer data systems to create a unified Customer 360 view.
• Collaboration: Work closely with technical teams, business process teams, and other stakeholders to gather and fulfill integration requirements.
• Data Quality Assurance: Ensure the integrity and quality of customer data across all integrated systems through rigorous testing and validation processes, as well as supporting any applicable privacy regulations.
• Integration Patterns: Follow industry best practices and established integration patterns to ensure seamless and efficient data integration.
• Project Leadership: Lead and manage integration projects from inception to completion, ensuring that timelines and objectives are met.
• Documentation: Maintain comprehensive documentation of integration processes, architectures, and data flows.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance data integration efficiency and effectiveness.

Requirements

• Education: Bachelor's degree in Computer Science, Information Systems, or a related field. A Master's degree is a plus.
• Experience: Minimum of 5 years' experience in data integration, data architecture, or a related field. Familiar with data integration patterns.
• Technical Skills: Proficiency in integration platforms and tools. Strong knowledge of SQL, ETL processes, Spark, and REST/SOAP API integrations. Experience with tools such as Zapier, Windsor, and Segment.
• Analytical Skills: Excellent problem-solving skills and the ability to analyze complex data integration scenarios.
• Communication: Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Leadership: Proven experience in leading and managing projects and cross-functional teams.
• Attention to Detail: High level of accuracy and attention to detail in data integration and quality assurance processes.
• Familiar with data and integration of: Dynamics CRM 365, Marketo, Segment, Gainsight PX/CS, 6 Sense, BigQuery, ZoomInfo and other customer data systems.
• Experience with Microsoft Fabric, Power BI, and Power Query a plus.

Nice to Have

• Experience with tools such as Zapier, Windsor, and Segment.
• Experience with Microsoft Fabric, Power BI, and Power Query.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 5 years' experience in data integration, data architecture, or a related field.