Customer Engagement Senior Product Manager

About the Role

Key Responsibilities

• Develop and own comprehensive customer engagement strategy & tactical plan to support the franchise by aligning cross-functional teams, such as Marketing, Clinical Affairs and R&D, among others, that activates a cadence of engagements between targeted healthcare providers, key opinion leaders and our differentiated technology to instill the business with meaningful voice of customer input and HCP partnerships.
• Use relationship management and project management capabilities to drive a complex, high impact plan to successful completion.
• Advise and communicate regularly with key stakeholders both internal and external to the organization, including senior & executive company leadership and key customers.
• Foster collaborative relationships with customers that increase organizational understanding and presence.
• Serve as a functional expert to external and internal customers and the broader organization: the 'go-to' person for guidance, insight, and questions.
• Maintain a frequent and robust dialog with colleagues across the organization to foster knowledge transfer and shared learning.
• Facilitate annual needs assessments and appropriate documentation for compliance process & requirements.

Requirements

• Bachelor's degree required.
• Minimum of 5 years of experience in medical device industry.
• Experience developing and maintaining relationships with interventional cardiologists.
• Ability to travel - 30-50%.

Nice to Have

• Background in Structural Heart procedures.
• Marketing experience preferred.
• High level of business acumen, strategy creation, and executional excellence.
• Excellent organizational and project management skills.
• Strategic thinking with appetite for innovation and continuous learning.
• Excellent collaboration & communication skills with senior leadership, team members and cross functional teams & leadership.

Qualifications

• Educational background includes a Bachelor's degree.

Benefits & Perks

• Compensation ranges from $99,100 to $188,300, commensurate with experience.
• Core and optional employee benefits (details at www.bscbenefitsconnect.com).
• Variable compensation may include overtime, shift differential, annual bonus, and long-term incentives, depending on role type.