Data Center Operations Manager

About the Role

Key Responsibilities

• Keep the assigned Cogent datacenters operational and alarm free
• Provisioning and turn-up customer orders (Rack, power, cross-connects)
• Select, manage and train vendors on datacenter related activities
• Coordinate datacenter activity with NOC and Datacenter Engineering
• Setup regular maintenance works
• Respond to problems that require a dispatch to a site and work with support until problems are solved, these dispatches may be out of business hours
• Ability to work flexible hours based on facility maintenance requirements
• Travel to other data centers sites in different cities
• Perform physical labor as required

Requirements

• 3+ years' experience with datacenter operations or telecommunications network environment
• Knowledge of critical equipment in the data center (Electrical, HVAC systems, Fire systems, Power systems - UPS, Switch, Diesel Generators)
• Experience managing vendors and contractors and work several projects in parallel
• High-energy individual with interpersonal skills to work effectively with others
• Project management experience
• Maintaining and documenting information to keep inventory up to date
• Must be flexible to respond to urgent events when they occur
• Reside within the Dallas TX area

Qualifications

• Educational background is not explicitly specified but implied experience in data center or telecommunications environments

Benefits & Perks

• A competitive base salary and a full benefits package including health, dental, vision, paid time off (PTO), short- and long-term disability, life insurance, holidays, parental leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program
• Most benefits take effect within 30 days of employment, and some require a waiting period