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Data Center Operations Manager

Cogent Communications Group

Cheyenne, WY
Full Time
Senior
65k-90k
8 days ago

Job Description

About the Role

Cogent Communications is a global, Tier 1 facilities-based ISP, ranked among the top five networks worldwide. The company specializes in providing high-speed Internet access and Ethernet transport services through its all-optical IP network backbone. Cogent offers large bandwidth connections at competitive prices, with a focus on superior customer support and end-to-end control of service delivery and network monitoring. The Data Center Operations Manager role involves maintaining and managing data center operations, ensuring operational efficiency, and coordinating with various teams and vendors.

Key Responsibilities

  • Keep the assigned Cogent datacenters operational and alarm free
  • Provisioning and turn-up customer orders (Rack, power, cross-connects)
  • Select, manage and train vendors on datacenter related activities
  • Coordinate datacenter activity with NOC and Datacenter Engineering
  • Setup regular maintenance works
  • Respond to problems that require a dispatch to a site and work with support until problems are solved, including out of business hours dispatches
  • Work flexible hours based on facility maintenance requirements
  • Travel to other data center sites in different cities
  • Perform physical labor as required

Requirements

  • 3+ years of experience with datacenter operations or telecommunications network environment
  • Knowledge of critical equipment in the data center (Electrical, HVAC systems, Fire systems, Power systems - UPS, Switch, Diesel Generators)
  • Experience managing vendors and contractors and working on several projects in parallel
  • High-energy individual with interpersonal skills to work effectively with others
  • Project management experience
  • Ability to maintain and document information to keep inventory up to date
  • Flexibility to respond to urgent events when they occur
  • Reside within the Cheyenne and/or Denver region

Qualifications

  • Educational background is not explicitly specified but implied experience in data center or telecommunications environments

Benefits & Perks

  • Competitive base salary range of $65,000-$90,000 per year, determined by experience, education, skills, certifications, and business needs
  • Full benefits package including Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program
  • Most benefits take effect within 30 days of employment, some require a waiting period

Working at Cogent Communications Group

Cogent Communications values operational excellence, customer support, and a proactive approach to network management. The company emphasizes flexibility, teamwork, and responsiveness to urgent events, fostering a dynamic and supportive work environment.

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Job Details

Posted AtJun 12, 2025
Job CategoryData Engineering
Salary65k-90k
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

About Cogent Communications Group

Website

cogentco.com

Company Size

1001-5000 employees

Location

Cheyenne, WY

Industry

Wired and Wireless Telecommunications Carriers (except Satellite)

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