Data Center Operations Technician III - Night Shift (LA1) (1644)

About the Role

Key Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems including Electrical, Mechanical, Communications, Building Monitoring and Control.
• Track and trend operational characteristics and provide feedback to management on the effectiveness of existing standards and processes.
• Work with contractors and consultants for system expansions, corrections, and upgrades.
• Assist senior technicians in tracking and completing preventive and predictive maintenance schedules.
• Ensure data center operates at maximum efficiency by analyzing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Manage systems to avoid unplanned, customer-impacting outages.
• Navigate and utilize a CMMS system.
• Provide exceptional customer service and support on a day-to-day basis.
• Maintain and complete regular facility and security tours, documenting and responding to issues.
• Assist with database management of maintenance discrepancies and resolve site issues based on priorities.
• Follow management directives regarding mechanical loading capacity to optimize cooling system efficiency.
• Manage trouble tickets and remote hands activities.
• Perform fiber and copper cabling terminations, circuit path creation and verification.
• Coordinate and oversee power installations and upgrades.
• Complete work orders and customer service tickets promptly.
• Support infrastructure projects including cage and cabinet build-outs, overhead installations, rack and stack.
• Use procedures to solve problems and assist in asset and consumable inventory management.
• Track and label all equipment properly.
• Escalate incidents, respond, and prepare follow-up reports.
• Manage building service requests through resolution.
• Serve in a technical writing capacity for procedures related to maintenance activities.
• Adhere to CoreSite’s Principles of Operational Excellence.
• Provide mechanical and integrated control expertise for the data center.

Requirements

• Strong knowledge of telecommunications, mechanical, electrical, and life safety systems.
• Experience with data center operating procedures.
• Ability to operate, monitor, and maintain facilities systems including electrical, mechanical, and security systems.
• Experience with fiber and copper cabling terminations and circuit verification.
• Ability to coordinate power installations and upgrades.
• Proficiency in using a CMMS system.
• Excellent customer service skills.
• Ability to track and trend operational data and respond to abnormal conditions.
• Experience in managing work orders and service requests.
• Knowledge of safety protocols and regulatory compliance in data center environments.
• Technical ability and innovative thinking across integrated systems and IT.
• Ability to work night shift hours (10:00 pm - 6:30 am).

Nice to Have

• Experience with fire life safety systems such as wet sprinkler and pre-action sprinkler systems.
• Experience with technical writing for procedures and maintenance activities.
• Knowledge of HVAC systems including chilled water, CRAC/CRAH units, and central plant operations.

Qualifications

• Not explicitly specified; implied technical knowledge and experience in data center systems.

Benefits & Perks

• Not specified in the description.