DevOps Engineer II

About the Role

Key Responsibilities

• Contribute to ensuring the platform aligns with PCI, OWASP, and ISO 27001 compliance by executing processes and recommending improvements.
• Participate in the configuration, tuning, and troubleshooting of WAF and reverse proxy infrastructure (NGINX), with occasional guidance from senior staff.
• Independently administer and improve the Linux environment, including routine patching, user management, and performance monitoring.
• Develop and maintain Terraform scripts to provision and manage infrastructure, ensuring alignment with architectural standards and participating in peer reviews.
• Collaborate with development teams to deliver solutions that are reliable, flexible, scalable, and provide low-cost ownership.
• Take ownership of specific components within the CI/CD pipeline, improving automation, monitoring, and reliability.
• Contribute to the design and rollout of CI/CD pipeline enhancements, including integrating new tools or refining existing stages.
• Author, update, and review technical documentation related to processes and specifications.
• Implement containerized solutions using Docker and Kubernetes, applying best practices in orchestration and basic security.
• Participate in on-call rotation to provide after-hours support.
• May perform additional functions depending on market demand and staffing to ensure consistent quality customer service.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field; additional, applicable years of experience may be substituted for a bachelor's degree.
• Minimum of five (5) years of experience in DevOps or relevant experience in IT and SysOps.
• Solid production experience with advanced AWS networking architectures, including VPC peering, Transit Gateway, and Site-to-Site VPN.
• Strong knowledge of AWS networking services, including VPC, subnets, route tables, security groups, NAT gateways, and load balancers (ALB/NLB).
• Experience managing Kubernetes workloads on AWS EKS, including cluster provisioning, node group management, Helm chart deployments, and troubleshooting containerized applications.
• Proficient in managing container images using AWS ECR, including secure image storage, lifecycle policies, and CI/CD integration.
• Experience designing, implementing, and maintaining robust CI/CD pipelines using GitHub Actions (or similar tools like GitLab CI/CD and Jenkins).
• Troubleshooting skills in CI/CD workflows, including resolving build or deployment errors and improving pipeline reliability.
• Working knowledge of object-oriented programming and scripting languages, especially JavaScript or TypeScript; Python knowledge is a plus.
• Proficient Bash scripting skills for automation and operational routines; familiarity with Python is advantageous.
• Strong understanding of Git, including advanced branching strategies, pull request workflows, and conflict resolution.
• Familiarity with rollback strategies like feature toggles or canary releases.
• Exposure to Go (Golang) for building CLI tools or backend services.
• Experience with network security controls and WAF technologies, including AWS WAF and Alert Logic WAF.
• Excellent interpersonal skills for effective communication with vendors, customers, and staff.
• Self-motivated with a willingness to learn and ask questions to meet goals.
• Ability to learn new software and technologies quickly.
• Ability to work in a fast-paced environment, multitask, prioritize, and meet deadlines with limited supervision.
• Attention to detail with high accuracy and strong organizational skills.

Nice to Have

• AWS Solution Architect or Practitioner certification.
• Experience as SQL/NoSQL admin.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; additional, applicable years of experience may be substituted for a bachelor's degree.
• Minimum of five (5) years of experience in DevOps or relevant experience in IT and SysOps.