Digital Accessibility Tester

About the Role

Key Responsibilities

• Conduct manual testing of digital products using assistive technologies such as NVDA, JAWS, VoiceOver, TalkBack, and device features like speech-to-text and magnifiers.
• Audit common and legacy systems and products to identify accessibility issues, providing guidance for mitigation and improvement.
• Use testing data to support accessibility design and user-centered design (UCD) methodologies.
• Test and assess accessibility issues on internal business processes, including case management and data collection systems.
• Create and maintain documentation and best practice testing methodologies across multiple systems and functional areas.
• Explain technical issues to non-technical stakeholders and communicate their implications on systems, processes, projects, and services.
• Facilitate integration of test data to support analysis and remediation processes.
• Mentor or coach other product and service testers to promote consistency and standards.

Requirements

• Bachelor's degree, preferably in Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction.
• 3+ years of hands-on digital accessibility testing experience, including assistive technologies, WCAG compliance, and manual testing methods.
• 2+ years of experience working on a digital product team as a project owner or individual contributor.
• Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack.
• Expertise with HTML, ARIA, and semantic markup knowledge.
• Experience auditing systems for accessibility issues and providing guidance for mitigation.
• Understanding of user-centered design (UCD) methodologies and responsive web design principles.
• Ability to work independently and collaboratively to improve accessibility standards.
• Strong interpersonal and communication skills, including presenting data and analysis clearly.

Nice to Have

• Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb.
• Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit.
• Experience with testing complex systems using HTML, CSS, JavaScript, SQL, jQuery.
• Experience in accessibility compliance for chatbots, customer communication tools, and print marketing assets.
• Knowledge of Sitecore, Salesforce, Adobe XD, Jira, and Confluence.
• Experience with digital forms and documents remediation.

Qualifications

• Bachelor's degree in a relevant field.

Benefits & Perks

• Not specified in the description.