Digital Business Operations Manager - Omaha, NE

About the Role

Key Responsibilities

• Point person for support and implementation of all digital enablement initiatives for the market, collaborating with all impacted departments and functions.
• Design and implement new business processes or revise existing processes to integrate evolving digital enablement capabilities.
• Lead adoption and reinforcement of digital tools, processes, and capabilities by working cross-functionally with commercial teams, Commercial Operations, Learning-Development, and Human Resources.
• Responsible for customer eCommerce activation and eCommerce platform adoption.
• Lead eCommerce activation teams and provide direction to commercial field teams.
• Set the foundation for the introduction of Digital Marketing Campaigns and brand marketing strategies into market sales execution activities.
• Analyze the business impact and commercial effectiveness of implementing digital capabilities.
• Capture, synthesize, and communicate feedback to Corporate and Regional teams on user experience and platform enhancement opportunities.
• Inform and provide strategic recommendations to market and regional executive teams on business growth opportunities derived from CRM and eCommerce insights.
• Support and inform Route-to-Market and Sales Compensation strategy through CRM and eCommerce insights.
• Champion Voice of Customer by consulting customers (internal and external) and suppliers to capture and analyze experiential feedback and business impact of new systems and processes.
• Collaborate with and support Human Resources on market communications and change management, engagement, and effectiveness initiatives.
• Perform other job-related duties as assigned.

Requirements

• Bachelor's degree plus 5 years experience in beverage alcohol distribution.
• Understanding of B2B commerce and commercial sales processes.
• Strong change management and communications skills across multiple stakeholders and functions.
• Proficient in MS Office (e.g., PowerPoint, Excel, Access, and Word).
• Physical ability to sit and type for extended periods, use a computer or mobile device, and occasionally lift or carry up to 20 lbs.

Nice to Have

• Digital background with industry knowledge preferred.

Qualifications

• Experience in beverage alcohol distribution.
• Understanding of B2B commerce and sales processes.
• Proficiency in MS Office tools.

Benefits & Perks

• Comprehensive medical and prescription drug coverage.
• Dental and vision plans.
• Tax-saving Flexible Spending Accounts.
• Disability coverage, life insurance plans.
• 401(k) plan.
• Tuition assistance.
• Wellness program.
• Parental leave, vacation accrual, paid sick leave.