Digital Merchandiser

About the Role

Key Responsibilities

• Manage product categorization in partnership with Digital Merchandising Coordinator; assigning product to relevant categories, brands, attributes, discounts, sales messaging, etc.
• Own product sequencing of assigned categories and brands, including curation and sorting based on online and offline trends.
• Partner with sales team to execute sale events, special promotions, collections, brand collaborations, launches, etc.
• Ensure copy, photography, SEO, and attributes are complete for products and categories.
• Continuously audit the site and assigned category pages for opportunities to optimize the customer experience focusing on shopability and conversion.
• Develop and manage work methods and best practices to maximize productivity and efficiency.
• Partner with Digital Merchandising Coordinator in markdown execution weekly.
• Support Digital Merchandising Managers as needed.
• Report on category comparisons to LY and plan with high-level synopsis and recommendations.
• Ensure accuracy of product data, categorization, attributes, filters, pricing, package inclusion, and markdowns.
• Perform competitive analysis and provide feedback to the team.
• Troubleshoot and resolve issues related to photos, content, messaging, attributes, and product status.
• Manage execution and production of Outfit Guides.
• Support Digital Merchandising Managers in identifying and executing merchandising content, assets, and messaging.
• Collaborate with Buying, Digital Marketing, Digital Design & Photography, Customer Care, Fulfillment, and Production teams to support business tactics.
• Contribute to and manage shared projects such as Digital Catalog, Gift Guide, Back to School, Holiday planning, and Sale events.

Requirements

• 1-3 years relevant retail buying and/or online merchandising experience.
• BA/BS degree, preferably in business or marketing.
• Experience in digital merchandising tactics such as categorization, sequencing, seasonal programs, promotions, and shopping tools.
• Key knowledge of multi-channel retail, technology, e-Commerce, the internet, and marketing principles.
• Experience with basic web analytics platforms/tools (Google Analytics, PowerBI) or other relevant reporting tools.
• Experience working with content management systems to update website pages (preferred: Magento, Sitecore).
• Knowledge of retail math (e.g., gross margin, comparable year calculations, sell-through).
• Understanding or experience with online project management tools (Basecamp, JIRA).
• Proficiency in all Microsoft Office programs.
• Ability to sit at a workstation in an office environment for extended periods and work on a PC without limitations.
• Availability to work Monday-Friday 8AM-5PM plus occasional nights and/or weekends, and ability to travel 2-5 days per year.

Nice to Have

• Experience with content management systems such as Magento or Sitecore.

Benefits & Perks

• Health, Vision, and Dental Insurance following an initial wait period.
• Disability insurance.
• Paid Parental Leave.
• Paid Sick Leave, following an initial wait period.
• Paid Vacation, following an initial wait period.
• Employee Assistance Program.
• Healthcare Flexible Spending Account (FSA).
• Dependent Care Flexible Spending Account (FSA).
• Zumiez merchandise discount.
• 401(k) plan after meeting eligibility requirements.
• Employee Stock Purchase Plan (ESPP) after meeting eligibility requirements.
• Bonus eligibility in addition to base compensation.