Digital Product Manager Lead Senior

PNC

Philadelphia, PA

Full Time

Senior

115k-202k

1 day ago

Job Description

About the Role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC's Digital organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, or Philadelphia. Responsibilities require time in the office or in the field daily (five days a week). As a Digital Product Manager Lead Senior on the Mobile team, you will be responsible for leading efforts to create a world-class experience for the PNC Mobile app.

Key Responsibilities

Leading the strategy and execution of PNC's digital mobile app.
Identifying opportunities to improve PNC's mobile app and work with product and engineering teams to deliver from inception through launch.
Driving digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
Monitoring the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
Prioritizing and making decisions on digital experience enhancements and driving business case development.
Developing and designing features of new or existing digital experiences to take advantage of market needs or opportunities.
Managing the development, production, roll-out or promotion of digital experiences.
Partnering with key stakeholders including Product, Technology, MIS, Line of Business, Marketing, and other internal and external partners to ensure digital experiences meet strategic goals.
Supporting risk management, compliance, and audit needs as part of the first line of defense.
Driving business, financial, and customer experience results of products and recommending modifications to improve outcomes.
Coaching and coordinating with Product Managers and Associates.

Requirements

A strong product management background with successful experience carrying an idea through the product management lifecycle.
Experience working with an agile team including engineering and design as a product owner.
Critical thinking, detail orientation, and analytical skills.
Passion for delivering quality customer experience and getting things done.
Strong leadership skills with initiative and ability to move projects forward in uncertain or ambiguous situations.
Experience with Jira and Figma.

Nice to Have

Experience with launching a Bank and/or Fintech's Mobile App.
Digital product management experience.
Experience managing high performing teams.
Agile Web Development.
Business Requirements Documentation (BRD).
Data Visualization.
Digital User Experience.
Employee Engagement.
IT Architecture.
JavaScript.
Wireframing.

Qualifications

Bachelor's degree.
Industry relevant experience of 8+ years.
No required certifications or licenses.

Benefits & Perks

Medical/prescription drug coverage with Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short and long-term disability protection.
401(k) with PNC match, pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child/elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including fully paid programs.
Robust wellness program with financial incentives.
Paid time off including maternity/parental leave, holidays, occasional absence days, vacation days based on career level.
Additional benefits detailed on Your PNC Total Rewards.

Working at PNC

PNC fosters an inclusive and accessible workplace, emphasizing respect, diversity, and employee contribution. Employees take pride in their reputation and are encouraged to build upon it through collaboration, innovation, and customer focus.

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