Manager, Digital Product Management

American Express

Amex - for internal use only, NY

Full Time

Senior

90k-165k

1 day ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. We are looking for a Manager of Digital Product Development to join our Marketing Enablement and Transformation team to lead product development efforts as part of a multi-year technology transformation initiative, Flywheel. This person will drive the product strategy and development for Flywheel's campaign setup experience, partnering closely with key stakeholders across the enterprise to design and implement an integrated, campaign-centric view that will guide colleagues seamlessly through the marketing enablement process.

Key Responsibilities

Partner with colleagues across the enterprise to define and implement the end-to-end campaign set up journey for marketing experiences
Lead discovery and requirements gathering efforts with business partners across the consumer and commercial marketing lines of business
Partner with our Technology organization to define technical solutions and lead product development activities through to launch
Partner with the MarOps and Marketing organizations to assess operational requirements for the solution
Prioritize and define a sequenced delivery roadmap that aligns the broader Flywheel priorities
Work closely with our Change Enablement and Colleague Success organizations to ensure a seamless go-to-market strategy

Requirements

Minimum of 3 years of experience in a product management/product owner function
Experience working within Agile software development methodologies and supporting tools and frameworks
Highly skilled communicator and stakeholder manager, able to collaborate with, and influence, teams across technical and non-technical teams of all levels of the organization
Experience building and launching highly complex, integrated product technology stacks
Highly organized, with the ability to manage multiple workstreams simultaneously
Strong analytical mindset, able to define success metrics and drive continuous optimization
Ability to quickly pivot and reprioritize as business strategies demand
Passion for marketing technologies and the evolving external technology landscape

Nice to Have

Experience with MarTech platforms
Prior Adobe experience

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Working at American Express

American Express's culture is centered on innovation, shared values, leadership, and a commitment to supporting colleagues' well-being. The company emphasizes a flexible working environment, diversity, inclusion, and continuous development, fostering a supportive and impactful workplace environment.

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