Digital Segment Solutions Senior Manager

Wells Fargo & Company - Institutional Retirement & Trust business

San Francisco, CA

Full Time

Senior

159k-305k

1 day ago

Job Description

About the Role

Wells Fargo is seeking a Digital Segment Solutions Senior Manager to serve as a strategic connector between line of business segment leaders and the Digital team within the Commercial Bank, Corporate & Investment Bank (CB, CIB). The role focuses on identifying and advancing digital opportunities aligned with the priorities of various business lines, building trusted relationships with stakeholders, translating business needs into digital initiatives, and working closely with innovation, partnerships, and digital product teams. The position requires strong organizational navigation skills and independent execution discipline.

Key Responsibilities

Stay closely aligned with segment leaders across Commercial Banking, Corporate & Investment Banking, and Global Payments & Liquidity to understand their evolving priorities
Identify digital opportunities that address segment needs and triage them into partnership, internal build, or future discovery efforts
Inform the Digital team on segment-specific business needs and context; engage in discovery sprints for product ideas with business and client segment perspectives, connecting dots across product domains
Track digital initiatives and roadmaps relevant to the segments and report progress to segment stakeholders; unblock progress as needed by navigating the organization
Work with digital research team to monitor competitive landscape across segments including bank and fintech competitors, and identify key trends to respond to
Support communications and presentation development for segment leaders, ensuring clarity and strategic alignment
Facilitate workshops and discovery sessions to surface new ideas and opportunities including artificial intelligence use cases, with support from innovation and design teams
Build and maintain strong working relationships with segment stakeholders, Innovation and Partnerships, Digital Product teams, and enablement partners
Coach and manage a team of Segment Digital strategists, ensuring high-quality delivery

Requirements

6+ years of digital product management or leadership experience, or equivalent demonstrated through work experience, training, military experience, or education
3+ years of management or leadership experience
Experience in digital strategy or strategic product management within consulting, financial services, or fintech

Nice to Have

Familiarity with Commercial Banking, Corporate and Investment Banking, and Global Payments and Liquidity products and services
MBA or similar relevant academic degree
Strong proficiency with Microsoft suite for executive-level communications

Qualifications

Educational background or certifications are not explicitly specified beyond experience requirements

Benefits & Perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Working at Wells Fargo & Company - Institutional Retirement & Trust business

Wells Fargo emphasizes building strong customer relationships balanced with a risk-mitigating and compliance-driven culture. Employees are accountable for executing risk programs, adhering to policies and procedures, and making sound risk decisions. The company values proactive monitoring, governance, risk identification, escalation, and making decisions aligned with its risk appetite.

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