Digital Storyteller [On-Site]

About the Role

Key Responsibilities

• Contributes to strategic development and planning for Digital using business insights
• Ensures the accurate measurement of Digital performance metrics and alignment with the overall Technology, Operations, Digital, and Data (TODD) group
• Manages relationships with third-party Digital Benchmarking service providers
• Serves as a shared services resource for stakeholders across the organization to drive product performance metrics, revenue and expense opportunities, and business case analyses
• Uses data to identify patterns, formulate insights, and communicate findings to business leaders
• Assists with setting and tracking performance on Digital Objectives and Key Results (OKRs)
• Creates complex, informational presentations for various audiences including executives, senior and mid-level managers, and shareholders
• Proactively monitors industry trends and seeks opportunities for continuous improvement
• Participates in applicable working groups
• Partners with Data & Analytics in developing and maintaining relevant analytics dashboards

Requirements

• Bachelor's degree in Business, Finance or related field and seven (7) years of experience in Digital or closely related experience within the financial services industry
• Or High School Diploma or GED with eleven (11) years of experience in Digital or closely related experience within the financial services industry
• Broad understanding of how digital impacts the financial services industry
• Ability to communicate effectively to influence stakeholders
• Ability to manage complex stakeholder relationships
• Advanced verbal and written communication skills
• Demonstrated understanding of the digital industry landscape
• Strategic thinking and problem-solving skills
• Strong analytical and results-driven mindset
• Experience in digital storytelling, leveraging data and insights to craft compelling narratives for senior leadership

Nice to Have

• Prior experience applying statistical skills such as distributions, statistical testing, and regression analysis
• Experience using data visualization tools such as Tableau and QlikView
• Experience working with relational databases such as SQL and Oracle

Qualifications

• Educational background in Business, Finance, or related field (Bachelor's degree preferred)
• Experience in digital within the financial services industry (minimum 7 years with degree, or 11 years with high school diploma)

Benefits & Perks

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program