Digital Storyteller [On-Site]

Regions Financial

Atlanta, GA

Full Time

Senior

10 days ago

Job Description

About the Role

At Regions, the Digital Strategic Insights and Optimization Function Manager contributes to the development of Digital strategy by creating business insights through data analysis and research. This position directly informs strategy related to Digital products and services, including enhancing customer experience. The role involves managing relationships with third-party benchmarking providers, analyzing data to identify patterns, and communicating insights to leadership to support digital strategic objectives. The position is on-site and involves serving as a digital storyteller to drive executive decision-making and improve management communication.

Key Responsibilities

Contributes to strategic development and planning for Digital using business insights
Ensures the accurate measurement of Digital performance metrics and alignment with the overall Technology, Operations, Digital, and Data (TODD) group
Manages relationships with third-party Digital Benchmarking service providers
Serves as a shared services resource for stakeholders across the organization to drive product performance metrics, revenue and expense opportunities, business case analyses, and ensure alignment with overall Digital strategy
Uses data to identify patterns, formulate insights, and communicate findings to business leaders
Assists with setting and tracking performance on Digital Objectives and Key Results (OKRs)
Creates complex, informational presentations for various audiences including executives, senior and mid-level managers, and shareholders
Proactively monitors industry trends and seeks opportunities for continuous improvement
Participates in applicable working groups
Partners with Data & Analytics in the development and maintenance of relevant analytics dashboards

Requirements

Bachelor's degree in Business, Finance or related field and seven (7) years of experience in Digital or closely related experience within the financial services industry
Or High School Diploma or GED with eleven (11) years of experience in Digital or closely related experience within the financial services industry
Broad understanding of how digital impacts the financial services industry
Ability to communicate to influence key stakeholders
Ability to manage a complex set of stakeholders
Advanced verbal and written communication skills
Demonstrated understanding of digital industry landscape
Strategic thinking and problem-solving skills
Strong analytical and results-driven mindset
Experience in driving digital narratives and storytelling to support management communication

Nice to Have

Prior experience applying statistical skills such as distributions, statistical testing, and regression analysis
Experience using data visualization tools such as Tableau and QlikView
Experience with relational databases such as SQL and Oracle

Qualifications

Experience in Digital or closely related roles within the financial services industry
Educational background in Business, Finance, or related fields (or equivalent experience)

Benefits & Perks

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program

Working at Regions Financial

Regions emphasizes a performance-driven environment that values results, quality, strength, and integrity. The company is committed to safeguarding private information and fostering a workplace that supports career growth, continuous improvement, and community involvement.

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