Director, Consumer Product Management (Individual Contributor)

About the Role

Key Responsibilities

• Play a critical role in establishing the strategy, vision, and goals for myFICO.
• Own the product lifecycle from initial research and product requirements through post launch and ongoing measurement of performance KPIs and consumer acceptance.
• Lead consumer and competitive research, define product roadmaps, create business cases, develop product requirements, and drive innovation.
• Encourage collaborative idea generation, shared ownership, and commitment.
• Coordinate across design, engineering, QA, marketing, and executive stakeholders to ensure effective decision-making and planning.
• Support timely execution and manage the tradeoffs necessary to ship the right products at the right time.
• Monitor, analyze, and interpret product and user data, iterating quickly based on insights.
• Represent the voice of the customer, advocating for user-centric design and innovation.
• Ensure compliance with FCRA, CROA, CCPA and other relevant regulations and assist with internal compliance management.

Requirements

• Bachelor's degree or equivalent, preferably in a technical or financial field. MBA strong plus.
• 8+ years in product management, with focus on online subscription businesses and e-commerce, and strong experience with mobile applications.
• Preferred experience in credit monitoring, identity protection, fintech or adjacent domains.
• Track record of success at taking products through all stages of the product lifecycle.
• Demonstrated ability to think strategically about product and business issues while managing and implementing tactical product plans.
• User-centric mind-set, with experience innovating to delight users.
• Excellent technical, analytic, communication, and project management skills.
• Entrepreneurial, collaborative, team-oriented outlook.
• Experience working with agile development teams.

Nice to Have

• MBA or advanced degree in a related field.

Qualifications

• Bachelor's degree or equivalent in a technical or financial field.

Benefits & Perks

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.