Director, Customer Engineering Federal, Google Public Sector
Exl
Job Description
About the Role
As the Google Cloud Federal Customer Engineering leader, you will be responsible for partnering with very senior level government executives in the relevant federal agencies and entities to ensure we are bringing our Google Cloud product, solutions, and expertise to help solve their most critical mission challenges they are facing today. In this role, you will drive the team to meet and exceed ambitious growth goals. You will fully understand the technology of Google's solutions in the enterprise space, and bring to bear a robust operational approach to recruiting, coaching, and managing the team. You will partner with leadership and peers to set direction for work that impacts multiple lines of business. You'll influence and contribute to the development of varied organizations across the businesses focus, requiring an understanding to lead in a complex environment. You'll share responsibilities of leading the broader organization with peers, facilitating talent mobility and development. You will run the business autonomously while leveraging where the group fits into the broader organization. Google Public Sector focuses on helping United States public sector institutions accelerate their digital transformations, with solutions purpose-built for enterprises, including local, state, and federal government and educational institutions.
Key Responsibilities
- Lead a team of Customer Engineers and Customer Engineering Managers with pre-sales responsibilities over all federal business.
- Develop and execute customer engineering strategy specifically for the federal market, aligning with overall company objectives and addressing the unique needs of federal customers.
- Lead the team in developing robust pipelines to meet near-term and long-term growth objectives, including bookings goals, by exercising a growth strategy and leveraging your network within target markets.
- Maintain a strong understanding of Google's products and technologies, providing technical guidance and support to the team, considering the specific technical landscapes and regulatory requirements within the federal ecosystem.
- Create and drive innovative programs focused on delivering growth at Google scale, including meeting with customers, prospects, and policymakers, and participating directly in shaping key agreements and accounts within the sector.
Requirements
- Bachelor's degree in Business Administration, Engineering, Computer Science, or equivalent practical experience.
- 15 years of experience in a Technical Sales Engineering role in a cloud computing environment or equivalent customer-facing technical/engineering role.
- 10 years of experience selling IT solutions to federal customers.
- 10 years of experience in go-to-market strategies and leading a team.
- Experience managing teams as a manager of managers.
Nice to Have
- Experience building a scalable business/pre-sales organization focused on the Federal space.
- Experience establishing and maintaining the unique business infrastructure and compliant processes needed for federal customers.
- Experience in customer engagement, building businesses/products, and business growth.
- Ability to lead customers through rapid transformation embracing AI/ML solutions within and across the US Federal government.
- Ability to collaborate and drive cross-domain solutions that yield optimal outcomes and deepen customer relationships.
- Active, or the ability to obtain, a Top Secret security clearance.
Qualifications
- Formal educational background in Business Administration, Engineering, or Computer Science (or equivalent practical experience).
Benefits & Perks
- US base salary range of $224,000-$315,000 plus bonus, equity, and benefits.
- Additional benefits as offered by Google.
Working at Exl
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. The organization focuses on helping US public sector institutions accelerate their digital transformations and invests significantly to meet the complex needs of government and educational institutions.
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About Exl
Website
google.com
Company Size
1-10 employees
Location
Reston, VA
Industry
Web Search Portals and All Other Information Services
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