Director, Data Science

Subway

Miami, FL

Full Time

Director

about 1 month ago

Job Description

About the Role

The Director, Data Science at Subway will lead a team focused on pricing optimization, lead scoring, and customer personalization. This role supports Subway's product, sales, leadership, operations, and marketing teams by providing insights from analyzing company data. The position requires experience with data mining, analytics, and deploying models into production, with a focus on defining strategy and driving measurable business results through advanced analytics. Subway is a global restaurant brand committed to continuous improvement, healthier living, and transformational growth.

Key Responsibilities

Lead a high-performing team, fostering a culture of experimentation, collaboration, and innovation.
Develop dynamic pricing models that optimize revenue, improve conversion rates, and enhance market competitiveness.
Enhance lead scoring and customer personalization by building predictive models that identify high-value leads, optimize sales funnels, and improve user experiences.
Design and analyze A/B tests, causal inference models, and other experimentation techniques to measure and optimize product, marketing, and operational decisions.
Establish frameworks for data quality, governance, and self-service analytics to ensure consistency and accessibility across the company.
Collaborate with Product, Finance, Marketing, Sales, and Operations to define key business metrics, analyze performance, and provide strategic recommendations to executive leadership.
Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.

Requirements

Bachelor's degree in a technical field (e.g., Statistics, Mathematics, Computer Science); Master’s or MBA preferred.
Minimum 10 years of experience in data science or analytics, including at least 5 years in leadership roles.
Expertise in predictive modeling, dynamic pricing, and lead scoring using machine learning and statistical methods.
Strong experience with SQL, Python, R, and BI tools such as Looker or Tableau.
Knowledge of advanced statistical techniques and concepts and experience with applications.
Proven ability to translate data insights into business strategy and influence executive stakeholders.
Deep knowledge of A/B testing, experimentation, and customer segmentation.
Strong leadership skills with the ability to influence different functions and levels of the organization.
Excellent oral and written communication skills.
Ability to adapt and thrive in a rapidly changing and fast-moving environment.
Previous experience in QSR or Consumer Packaged Goods is a strong plus.

Nice to Have

Previous experience in QSR or Consumer Packaged Goods

Benefits & Perks

Insurance Plans (Medical/Life)
401K
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Volunteering time
And Many More

Working at Subway

Subway emphasizes continuous improvement, innovation, and transformational growth. The company values healthier living, adaptation, and fostering a collaborative environment that encourages experimentation and strategic thinking.

Apply Now