Director Digital Product

About the Role

Key Responsibilities

• Lead teams and large initiatives through digital strategy creation, ideation, technical development, and launch of innovative features, products, and platforms
• Drive the full product life cycle of digital product development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
• Analyze site performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
• Manage long-term roadmaps and drive long-term scalability balancing with day-to-day improvements across multiple product areas
• Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
• Develop strategy, business cases, and roadmaps for new and existing digital products
• Collaborate with Business, Marketing, Research, Digital, and Data Analytic teams
• Stay current with development trends, tools, and technologies. Provide direction, guidance, and oversight to digital teams across Optum ecosystem
• Set up processes and best practices for optimal creation and operation of websites or their capabilities
• Define product requirements and coordinate development efforts as the product leader

Requirements

• Undergraduate degree or equivalent experience
• 10+ years of experience in Product Management building digital experiences
• 5+ years of leadership experience hiring, managing, and developing both individual contributors and senior leaders
• Experience with UX/UI best practices, SEO, web analytics, and digital marketing principles
• Extensive experience in strategy development and creating new features and capabilities
• Significant experience product managing and optimizing web capabilities such as search, personalization, recommendations, and chat
• Knowledge of web and mobile design trends and responsive web development
• Robust competency in managing website health metrics and raising site performance
• Proven ability to drive alignment across senior executives, business leads, and technical leads
• Proven track record of delivering high-quality, innovative consumer experiences at scale

Nice to Have

• Experience at both B2C and B2B companies
• Experience with Adobe AEM
• Similar product experience in ecommerce managing product catalog, cart/checkout
• Working with ML/AI

Qualifications

• Formal educational background includes an undergraduate degree or equivalent experience

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Salary range from $132,200 to $226,600 annually
• Additional benefits subject to eligibility