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Director-Digital Product Mgmt

American Express

New York, NY
Full Time
Director
150k-225k
3 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Establish and lead program to drive an aligned enterprise vision for the prospect marketing platform, bringing together key stakeholders and decision makers, defining a governance and operating model, bringing visibility to platform and product needs to drive strategic platform decisions with major stakeholders.
  • Maintain unified program roadmaps and track initiatives across Product teams to meet timelines and identify risks and dependencies relative to the platform needs.
  • Lead the platform governance process to ensure products meet the needs of all relevant stakeholders.
  • Assess and prioritize platform requirements across use cases and brainstorm architectural solutions.
  • Collaborate closely with business partners to assess new ideas, services, and leading-edge capabilities to inform the platform roadmap.
  • Own key stakeholder relationships across journey experience, compliance, engineering, and program management.

Requirements

  • Ability to manage and drive complex and high-profile projects end-to-end and provide regular communications to a diverse set of stakeholders and senior leaders.
  • Extensive Product Management experience in an Agile environment (7+ years) and with Data products and platforms.
  • Proven ability to craft, drive, and maintain a product vision, strategy, and prioritized backlog.
  • Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives.
  • Ability to influence stakeholders at and above band level based on aligned principles, data driven analysis, and appropriate escalation.
  • Ability to coach and motivate a product team and foster a diverse and inclusive team culture, encouraging input from all team members.
  • Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.
  • Ability to manage operating budget for multiple projects and oversee resource allocation.
  • Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus.
  • A good balance of technical knowledge and business acumen.
  • Minimum: Bachelor's degree. Master's degree or MBA is a plus.

Nice to Have

  • Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus.

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Apply Now

Job Details

Posted AtJun 17, 2025
Job CategoryProduct Management
Salary150k-225k
Job TypeFull Time
Work ModeHybrid
ExperienceDirector

About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

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