Director, Field Analytics

About the Role

Key Responsibilities

• Serve as the point person for all field reporting business needs, system requirements, and overseeing development for field, field management, and HQ users.
• Work closely with IT team and vendor service companies to create roadmaps, timelines, and deployment plans.
• Develop mock-ups and support system development for PowerBI application updates and enhancements.
• Conduct Adhoc analysis for BU and field leadership to support business questions and recommendations for early launch findings and refinements.
• Understand data warehouse models and work with internal team members to utilize data for reporting and Adhoc analysis, recommending best practices and optimizations for data use with DTE.
• Create behavioral 'day in the life' case studies to ensure all field teams are optimizing systems and expected usage to support customer management, data and field reporting, IC plans and reports, field systems, and operational resources across all field roles and levels.
• Work with Data Management, IT, and other internal stakeholders to ensure proper data definitions, business rules, and data warehouse structure support analytics needs.
• Monitor field performance, inquiries, KPIs, and business leader feedback to identify areas for refresher or additional training and communications.
• Act as liaison with Commercial Operations to incorporate deliverables, timelines, and field deployment planning into sales team planning.
• Identify risks, barriers, or issues to Commercial Operations leaders and propose solutions to optimize field efficiencies and innovations.
• Work with sales leaders to identify gaps in field buy-in, accountability, or performance and support resources, knowledge-gaps, or coaching opportunities.

Requirements

• Bachelor's Degree and 10+ years in a pharmaceutical analytics role.
• 5+ years of experience delivering complex analytics for product launches within the pharma industry, including brand planning, field strategy/sizing, channel optimization, and reporting.
• Ability to perform hands-on analytics in Snowflake data warehouse and PowerBI tools.
• Ability to effectively communicate results and complex data insights to leadership.
• Proficient in pharmaceutical sales roles in complex environments across IDNs, Institutions, HCPs, Virtual Sales, and Non-Personal Promotion activities.
• High business and technical acumen in pharmaceutical sales operations including CRM, customer data management, sales data, field reporting, and incentive compensation.
• Strong project management and planning skills for deploying new systems or enhancements.
• Experience in understanding, facilitating, and communicating with field sales teams and leadership to drive high adoption and performance.
• Ability to manage internal partners and external vendors for resource creation and support.

Nice to Have

• Experience with data warehouse models and analytics tools beyond PowerBI and Snowflake.
• Experience in the life sciences industry beyond pharmaceutical sales.
• Leadership and team management skills.

Qualifications

• Bachelor's Degree in a relevant field.
• 10+ years of experience in pharmaceutical analytics.

Benefits & Perks

• Eligible for an annual bonus and annual equity awards.
• Comprehensive benefits including medical, dental, and vision coverage.
• Generous paid time off, including a week-long company shutdown in summer and winter.
• Educational assistance programs including student loan repayment.
• Commuting subsidy, charitable donation matching, 401(k), and more.