Director, Marketplace Seller Experience Director, Marketplace Seller Experience

Lowe's

Mooresville, NC

Full Time

Director

127k-212k

about 1 month ago

Job Description

About the Role

The Director, Marketplace Seller Experience at Lowe's Home Improvement is responsible for overseeing digital ecommerce channels, managing partnerships with strategic suppliers, IT, marketing, and other digital commerce operations. This role involves drawing on operations experience, managing workflow across the team, authoring business reviews, and aligning initiatives with customer and associate impact. The leader will drive synergies between internal functions and external stakeholders, focusing on cross-functional collaboration at the senior leadership level to support mid- to long-term strategies within the digital channel.

Key Responsibilities

Manage workflow across the team and own business reviews of team processes.
Drive synergies between various functions of the team and external stakeholders.
Align planned initiatives with senior leadership to support and engage mid- to long-term strategies and tactics in the digital channel.
Deliver business results through effective project and program management.
Collaborate with strategic partners including suppliers, IT, marketing, and other segments of digital commerce.

Requirements

Minimum of 10 years of experience in at least two of the following areas: user experience, creative design, project management, product management, business analysis, program management, retail merchandising, online or product marketing.
At least 6 years of demonstrated delivery of business results and people leadership.
Bachelor's degree in business, marketing, engineering, user experience, retail operations, or a related field.

Nice to Have

Master's Degree, MBA, or equivalent advanced field.
Five years of retail, online, and/or ecommerce experience.

Qualifications

Bachelor's degree in a relevant field.
Experience delivering business results and leading teams for at least 6 years.

Benefits & Perks

Up to 10 weeks of paid maternity leave.
Up to 4 weeks of paid parental leave.
Competitive salary range of $126,900 to $211,900 annually.
Supportive management environment.
Recognition as one of the 2023 NBIC Best of the Best Companies for Inclusion.

Working at Lowe's

Lowe's is committed to creating an inclusive and supportive work environment, with positive reviews indicating strong management support, fair treatment of women, and executive support for gender diversity. The company values community involvement, safe and affordable housing initiatives, and developing skilled trade professionals.

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