Director of Product Management, Real-Time Customer Data Platform

About the Role

Key Responsibilities

• Develop the vision, strategy, and execution for RTCDP B2C Edition, enabling businesses to personalize experiences and enhance team efficiency with AI.
• Craft the roadmap and investment strategy, aligning product priorities with business growth, customer adoption, and market differentiation to scale Adobe Experience Platform's ecosystem.
• Collaborate with engineering, program management, and field leaders to drive technical innovation, ensuring scalability and enterprise-grade execution.
• Influence and align cross-functional teams—including engineers, product leaders, researchers, and senior executives—to drive a shared vision.
• Engage with customers, partners, and industry leaders, representing Adobe's RTCDP for a large B2C customer base and identifying opportunities for adoption and innovation.
• Cultivate a high-performance culture, supporting collaboration, innovation, and a customer-first mentality to improve team impact.

Requirements

• Bachelor's or master's degree in computer science, Engineering, Physics, or a related field with equivalent experience.
• 10+ years of product management leadership experience, including managing cross-functional teams and driving ecosystem growth.
• Technical depth in Big Data: understanding of distributed systems, large-scale databases (e.g., NoSQL, column stores), real-time processing (Kafka, Flink, Spark), and data infrastructure.
• Hands-on experience with Customer Data Platforms like Adobe RTCDP, Salesforce Data Cloud, or Segment, with a strong grasp of identity, segmentation, and audience management workflows.
• Proven track record in ecosystem development, working with partners, third-party developers, and enterprise customers to expand product adoption.
• Strong customer insight, critical thinking, and product innovation skills, with experience in enterprise software environments.
• Ability to lead and influence across organizations, encouraging collaboration across product, engineering, sales, and external collaborators.
• Experience defining and completing complex product roadmaps, balancing strategic vision with near-term actions.
• Strong relationship-building and communication skills, with the ability to align diverse teams and stakeholders around a shared vision.

Nice to Have

• Experience managing products at scale in a cloud-based environment.
• Familiarity with AI and machine learning applications in customer data platforms.
• Experience working in a fast-paced, innovative technology company.

Qualifications

• Educational background in computer science, engineering, physics, or related fields.

Benefits & Perks

• Competitive salary range of $166,100 to $334,500 annually, varying by location and experience.
• Potential eligibility for long-term incentives such as equity awards.
• Additional incentives may include sales commissions or annual incentive plans depending on role.