American Express logo

Director Product Management

American Express

New York, NY
Full Time
Director
145k-230k
2 months ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including premium, cobrand, cash back, lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, U.S. Consumer Banking, and marketing programs. The Consumer Banking Organization aims to become essential to Members' lives by providing valuable, convenient banking products, with a focus on growing deposits and delivering excellent service. The role of Director Product Management for Rewards Checking involves leading the team focusing on the product strategy and growth of the Rewards Checking portfolio.

Key Responsibilities

  • Oversee the Rewards Checking product P&L and deposits portfolio, including identifying opportunities to drive efficiency and growth.
  • Articulate and evolve the Rewards Checking product value proposition and roadmap strategy for features, benefits, and experiences, inclusive of cross-product integration opportunities.
  • Identify requirements and work closely with Product Development, Fraud Risk, Servicing, Marketing, and other teams on design and delivery of select product features.
  • Define and maintain product terms and disclosures.
  • Contribute to and glean insights from customer research agenda.
  • Monitor industry trends and updates to competitor value propositions and product offerings.
  • Lead a dynamic and high-performing team.

Requirements

  • Strong financial acumen and general management mindset to understand drivers of product P&L and key product metrics.
  • Outstanding interpersonal, communication, and influencing skills with the ability to work with colleagues across different functions and at all levels.
  • Strategic thought leadership with strong critical thinking and analytical skills, and comfort setting vision and making decisions based on business needs.
  • Action-orientation with a track record of collaborating to drive results.
  • Proven project management skills with ability to prioritize and lead multiple initiatives.
  • Intellectual curiosity to understand customer needs and competitive trends, think creatively, challenge the status quo, and drive innovation.
  • Enthusiastic people leadership with proven ability to develop, engage, and empower colleagues and build an inclusive culture.
  • Bachelor's Degree.

Nice to Have

  • Consumer Deposit product management experience.

Qualifications

  • Bachelor's Degree

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express values innovation, shared leadership, and a commitment to supporting colleagues' well-being. The company fosters a culture where colleagues' voices and ideas matter, work makes an impact, and there are opportunities for learning, leadership development, and career growth. The organization emphasizes diversity, inclusion, and flexibility through initiatives like Amex Flex, providing various work arrangements to support work-life balance.

Apply Now

Job Details

Posted AtJun 13, 2025
Job CategoryProduct Management
Salary145k-230k
Job TypeFull Time
Work ModeHybrid
ExperienceDirector

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches