Director, Product Management - Mobile Center of Excellence - Remote

About the Role

Key Responsibilities

• Lead teams to optimize app performance and customer experience by monitoring key business and user metrics, collaborating with Business, Marketing, Research, Digital, and Data Analytic teams
• Analyze app performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
• Develop metrics to measure success of mobile app features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
• Drive the full product life cycle of mobile app development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
• Develop strategy, business cases, and roadmaps for existing iOS and Android Apps
• Stay current with mobile app development trends, tools, and technologies, providing direction, guidance, and oversight to all Mobile App teams
• Collaborate with Engineering and UX/UI teams to develop intuitive features and app interfaces
• Define product requirements and coordinate development efforts as the product leader
• Set up processes and best practices for optimal creation and maintenance of Mobile Apps
• Ensure all Optum mobile apps are aligned with overall Optum mobile app strategy
• Conduct internal app audits and identify gaps and areas for enhancements
• Report on platform/OS updates and their impact on mobile experiences
• Partner with app teams across Optum on exploration of new capabilities and features
• Advocate for mobile-first or mobile-centric strategies within the broader product management team and organization

Requirements

• 10+ years of experience in Product Management with direct-to-consumer experiences
• 10+ years of experience working collaboratively with engineering and design teams
• 5+ years of experience delivering mobile apps
• 5+ years of experience leading, hiring, managing, and developing product managers
• Product experience working with various digital technologies and technology stacks
• Understanding of mobile UX/UI best practices, SEO, analytics, and digital marketing principles
• Knowledge of mobile design trends and responsive web development
• Robust competency in leading product innovation and raising the quality bar

Nice to Have

• In-depth leadership experience in product management, strategy development, and writing business cases for mobile apps
• Strategic and tactical experience designing, building, and delivering products & services
• Ability to drive alignment across senior executives, business leads and technical leads
• Proven track record of delivering high-quality, innovative consumer experiences at scale
• Excellent analytical, problem-solving, and project management abilities

Qualifications

• Educational background is not explicitly specified but extensive experience in product management and mobile app delivery is required

Benefits & Perks

• Competitive salary range of $124,500 to $239,400 annually, based on full-time employment and various factors
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Remote work flexibility
• Other benefits subject to eligibility requirements