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Director, Product Management - Stores Customer Experience

The Gap

Pleasanton, CA
Full Time
Director
190k-252k
about 1 month ago

Job Description

About the Role

In this role, you will partner with business leaders and engineers to build custom software that powers the iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience.

Key Responsibilities

  • Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software
  • Develop and manage project plans and key stakeholder engagement strategy on all initiatives
  • Build relationships with key business partners and other brand stakeholders; articulate product needs clearly and succinctly to different audiences and cross functional partners
  • Develop in depth knowledge of industry trends and standards to introduce the continual process, tool and methodology improvements
  • Identify, measure, and interpret results to validate product strategy; provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities
  • Collaborate and lead others in key initiatives and their implementation
  • Responsible for planning, budget and end results; set policies and strategic direction for area/team

Requirements

  • Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities
  • Experience working with large software engineering teams both within and outside of your domain
  • Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to non technical stakeholders
  • Evaluate sometimes complex situations using multiple sources of information (internal and external sources)
  • Able to filter, prioritize, analyze, and validate potentially complex information
  • In depth understanding of concepts and procedures within own subject area and understanding of procedures and concepts in other areas

Benefits & Perks

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
  • One of the most competitive Paid Time Off plans in the industry
  • Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay
  • Employee stock purchase plan
  • Medical, dental, vision and life insurance

Working at The Gap

Gap Inc. is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. The company is dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, fostering a diverse and inclusive environment of belonging. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022, Gap Inc. values learning fast, creating with audacity, and leading boldly.

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Job Details

Posted AtJul 10, 2025
Job CategoryProduct Management
Salary190k-252k
Job TypeFull Time
ExperienceDirector

Job Skills

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About The Gap

Website

gap.com

Company Size

10000+ employees

Location

Pleasanton, CA

Industry

Clothing and Clothing Accessories Retailers

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