Director, Program Manager, W&I

About the Role

Key Responsibilities

• Oversee large-scale Dow Jones Digital initiatives ensuring frictionless coordination across multidisciplinary resources and parallel lines of business.
• Monitor portfolio progress leveraging Jira metrics, performance and KPIs, and take action as required to manage risk levels, ensure timely delivery and achieve optimal client satisfaction.
• Proactively address business challenges with the ability to operate Top Down to frame problems and bottoms-up to engage teams on solutioning.
• Identify critical decisions and communicate in terms of business drivers, problem scope, business values/outcomes and ensuring alignment with client objectives and meeting KPIs.
• Partner closely with leaders across Experience Organization (Product, Operations, Data, Insights, Customer Experience, Design) as well as Dow Jones/News Corp stakeholders (Business leaders, Client Services, Finance, Marketing Strategy, Technology teams) to ensure achievement of business objectives.
• Ensure change management/business readiness strategy is in place as appropriate including impact assessments to people (internal and external clients), process and technology.
• Have line of sight into portfolio team capacity, velocity and initiative level spend. Ensure required resources are engaged across all functions.
• Establish initiative level cadences to keep stakeholders informed, develop audience appropriate communications on initiative progress, risks, issues, decisions required and scope changes.
• Proactively engage PMO leaders to standardize best practices across B2B and B2C teams.
• May directly manage program managers, project managers, business analysts providing support through 'doing' and coaching as needed.

Requirements

• Minimum of 12+ years of program and/or project management experience leading cross-functional teams in matrix organizations.
• Minimum of 3+ years of people management.
• Minimum of 5+ years with Agile frameworks, including SAFe/Scrum/Kanban.
• Excellent communication skills, including presentation and facilitation skills.
• Experience with Digital products/platforms.
• Track record of leading and delivering scaled digital programs in an enterprise environment.
• Ability to manage and communicate in a high-volume and fast paced organization with conflicting and evolving priorities, executing multiple efforts simultaneously while providing a calm demeanor with teams.

Nice to Have

• 3+ Years in Marketing, Newroom Digital Journeys.
• 2+ years of Digital, Media or related industry experience is preferred.
• Experience designing success metrics, KPIs.
• Relevant SAFe Certifications such as LPM, SP/SPC.

Benefits & Perks

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program