Director, Programmatic

About the Role

Key Responsibilities

• Recognize opportunities to organize client inquiries into comprehensive perspectives that demonstrate understanding and thoughtfulness, overseeing the creation of external deliverables and client presentations.
• Develop and implement measurement frameworks in collaboration with Analytics team members to answer complex client questions.
• Maintain a deep understanding of technology partners, vendor solutions, and data-led strategies considering contextual, deterministic, and privacy-related factors.
• Continuously inquire about emerging channels, formats, features, costs, and results to inform strategic decisions.
• Ensure day-to-day account health and client satisfaction by managing timelines, deliverables, and follow-up.
• Serve as a primary point of contact for clients, maintaining strong relationships and clear communication.
• Conduct ongoing education for clients and investment teams to enhance collective knowledge.
• Drive innovation within account portfolios to meet or exceed client expectations.
• Stay informed about industry developments and synthesize their impact for clients.
• Lead team efforts in producing insights and ensuring adherence to processes and norms.
• Promote team education on presentation skills, Excel, Diversity Equity and Inclusion, and soft skills.
• Contribute to team development through feedback and education on best practices and industry trends.
• Identify areas for process improvement and implement necessary changes.
• Vet vendors for training opportunities and stay updated on industry capabilities.
• Oversee the entire process to identify risks and ensure positive relationships with team members, analytics, and clients.

Requirements

• 7+ years of previous in-platform programmatic experience.
• Expert-level understanding of programmatic buying and planning.
• Experience mentoring and managing a team.
• Effective communication and presentation skills, both internally and externally.
• Familiarity with multiple DSPs.
• Proficiency in Excel and PowerPoint and storytelling skills.
• A solutions-oriented problem solver with strong delegation and organization skills.
• A self-starter who takes initiative and is adaptable to a fast-paced environment.
• A collaborative, team-oriented manager with professionalism and respect.
• Strong leadership qualities and commitment to team success.
• Supportive of diversity, equity, and inclusion.

Nice to Have

• Experience mentoring and managing a team.

Qualifications

• No specific certificates, licenses, or registrations required.

Benefits & Perks

• Competitive salary range of $135,000.00 - $165,000.00.
• Discretionary bonus and a variety of benefits including health insurance, life and disability insurance.
• Retirement savings plans, company paid holidays, and unlimited paid time off (PTO).
• Mental health and wellness resources, pet insurance, childcare resources.
• Identity theft insurance, fertility assistance programs, and fitness reimbursement.