Director / Senior Director, Product Management

About the Role

Key Responsibilities

• Shape and Champion Product Vision & Strategy: Develop, articulate, and champion a compelling long-term product vision and strategy for Stax's core payment offerings and new initiatives, ensuring alignment with the company's overall strategic objectives and market opportunities.
• Lead Strategic Initiatives: Identify, define, and lead high-impact strategic product initiatives from conception through execution, working closely with the CPO and other executive stakeholders to drive significant business outcomes.
• Drive Market Intelligence & Opportunity Analysis: Continuously analyze market trends, competitive landscapes, regulatory changes, and emerging technologies within the payments and FinTech space to identify new opportunities, potential threats, and areas for differentiation.
• Oversee Product Portfolio & Roadmap: Guide the development, prioritization, and execution of the product roadmap across multiple product lines, ensuring resources are allocated effectively to achieve strategic goals and deliver maximum customer and business value.
• Team Leadership, Coaching & Mentorship: Build, lead, and mentor a high-performing team of product managers. Foster their growth and development through coaching, guidance, and by creating an environment of learning and innovation.
• Executive Stakeholder Management & Cross-Functional Collaboration: Partner closely with senior leadership across Engineering, Sales, Marketing, Operations, Risk, and Finance to ensure cohesive product strategy, seamless execution, and successful go-to-market launches.
• Champion Product Excellence & Best Practices: Establish and promote product management best practices, processes, and frameworks within the team and the broader organization to enhance efficiency, quality, and impact.
• Represent Stax Product Leadership: Act as a key product evangelist both internally and externally, articulating Stax's product vision and value proposition to customers, partners, and industry stakeholders.
• Drive Business Impact & Measure Success: Define key performance indicators (KPIs) for your product portfolio, monitor performance, and leverage data-driven insights to optimize product strategies, drive adoption, and achieve revenue and growth targets.

Requirements

• 10-15+ years of progressive product management experience, with at least 5-7+ years in a product leadership role managing and mentoring product managers.
• Proven, in-depth knowledge across multiple facets of the payments landscape, including payment processing (acquiring, issuing), payment gateways, card network operations, risk management, compliance (PCI DSS, etc.), tokenization, alternative payment methods, and emerging FinTech innovations.
• Demonstrated ability to define and drive product strategy at a portfolio level, translating complex market and technology trends into a clear vision and actionable roadmaps that deliver measurable business results.
• Track record of successfully recruiting, developing, and leading high-performing product teams, fostering a collaborative and growth-oriented culture.
• Ability to influence and collaborate effectively with senior executives and leaders across all functions, building consensus and driving alignment towards common goals.
• Deep understanding of SaaS business models, product P&L, and the financial drivers of a payments business.
• Experience developing business cases and managing product investment.
• Superior communication and presentation skills, capable of articulating complex concepts clearly and persuasively to diverse audiences.
• Strong analytical skills with a passion for using data to uncover insights, make informed decisions, and drive product improvements.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or advanced degree is a strong plus.
• A passion for innovation, challenge, and delivering products that create significant value for customers and the business in a fast-paced, dynamic environment.

Nice to Have

• MBA or advanced degree in a related field.

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• MBA or advanced degree is a strong plus.