Director, Technology & Performance

About the Role

Key Responsibilities

• Partner to fully design, implement, and operationalize a suite of CMMS-based reports and interactive dashboard solutions.
• Build effective analytical and geospatial work products by transforming operational, financial, and third-party data into meaningful insights.
• Complete the technical development of analytical initiatives, ensuring constant communication and partnership with stakeholders.
• Benchmarking support utilizing data from multiple sources. Work with clients and teams to identify analytical needs to support business cases and facilitate storytelling.
• Ensure iterative design processes are followed, providing regular feedback and engagement to stakeholders.
• Translate complex requirements into effective and efficient solutions.
• Analyze work order data for all regions to identify opportunity gaps and/or issues at locations across the portfolio and present findings to stakeholders.
• Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools.

Requirements

• Strong data management acumen, and ability to demonstrate command of analytical methods and terminology.
• Bachelor's degree or equivalent experience in business, financial, economics, and/or similar disciplines.
• Three or more years of experience in a similar role.
• Prior use of systems and tools used to extract, analyze, and visualize data.
• Proven experience utilizing technical tools to develop innovative solutions to complex requirements.
• Strong Microsoft application skills. Knowledge of Databricks is preferred.
• Excellent oral and written communication and presentation skills.
• Strong understanding of analytic/statistical/process management concepts with the ability to explain them to others.
• Ability to operate independently in a fast-paced environment with sound judgment, initiative, resourcefulness, and grit.
• Commitment to continuous learning and innovation, embracing new analytical techniques.
• Willingness to work at the stakeholder's pace using agile methodology.
• Ability to share knowledge and learn from other analysts and subject matter experts.
• Customer service orientation with client contact when necessary.
• Proven ability to identify potential issues proactively and develop solutions and contingency plans.
• Ability to think strategically, adopt a shared vision, and embrace change.
• People management and development experience.

Nice to Have

• Knowledge of Databricks.

Qualifications

• Bachelor's degree or equivalent experience in business, financial, economics, and/or similar disciplines.
• Three or more years of experience in a similar role.

Benefits & Perks

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.