Director UX Design

About the Role

Key Responsibilities

• Directs and develops the strategy behind user experience efforts translates strategy into user experience objectives. Communicates designs and objectives with UI leadership team.
• Provides oversight in the development of user experience framework(s) that define the product value proposition to support product and services roadmap investments.
• Collaborates with Product Managers and other cross-functional leaders to define, prioritize and implement strategic user experience design needs. Confidently presents recommendations to top levels of management to influence adoption of best-in-class digital designs.
• Manages Safelite's design system documentation and component library. Ensures document is updated as needed and is accessible to Safelite associates.
• Partners with Traffic Supervisor to manage project intake and assign workload to the team.
• Manage, lead, and mentor UX Design team members. Ensure routine responsibilities are performed and priorities are aligned with business goals.

Requirements

• Bachelor's Degree in Human Factors, UX Design, Communication Design or related field preferred.
• 10+ years of related experience.
• User Experience or user interface design for digital products, or related work experience required.
• Experience managing UX Design team required.
• Exceptional communication and interpersonal skills including ability to present, interact with and influence all levels of management, internally and externally.
• Strong knowledge of user-centered design methodologies and best practices, including usability testing and user journey mapping.
• Familiar with platforms such as Webflow, Lookback, Maze, Wrike.
• Strong experience using Figma, Miro, Adobe applications.
• Ability to work effectively in an Agile environment, including the ability to adapt quickly and effectively to changing requirements.
• Proficient in Microsoft products such as Word, Excel, PowerPoint.

Nice to Have

• Familiar with platforms such as Webflow, Lookback, Maze, Wrike (Low proficiency).

Qualifications

• Bachelor's Degree in Human Factors, UX Design, Communication Design or related field preferred.
• 10+ years of related experience.

Benefits & Perks

• Competitive weekly pay and bonus opportunities.
• Total job benefits valued at more than $10k, including a 401(k) plan with company matching, medical coverage plans, paid time off (PTO), company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.
• Health, wealth and life offerings at www.safelitebenefits.com.