Engineering Program Manager

About the Role

Key Responsibilities

• Proactively drive program execution and associated scope, timeline and resources with minimal guidance across various teams.
• Work in conjunction with Product Management, Creative teams, Engineering, Production, and other dependent teams to ensure the delivery of our roadmap.
• Own and be accountable of the program area and drive the end-to-end delivery of initiatives for your program.
• Develop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives.
• Aggregate, organize, and synthesize program and project information in order to communicate with extended team and management.
• Coordinate and run operational, project, and executive check-in meetings.
• Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements.
• Continually evaluate existing processes and procedures and drive improvements.
• Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely manner.
• Deliver clear status communication to project teams, partners, and leadership teams.
• Drive tactical decisions for projects that are under your direct responsibility.
• Engage with regional teams for international deployment of capabilities and content.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum of 7 years of program/project management experience, preferably with large enterprise web projects.
• A strong grasp of web development technologies, frameworks, and standard methodologies, including knowledge of front-end and back-end technologies, web design principles, and user experience (UX) design.
• Knowledge and experience with Workfront, JIRA, and Confluence.
• Leadership skills, the ability to motivate and guide teams, and experience in resolving conflicts.
• Experience in Education vertical is a plus.

Nice to Have

• Driver - Take charge. Get things done. Proven track record in operating effectively and autonomously.
• Organized - A planner who brings order and resolve to a fast-paced environment with matrixed organizations.
• Articulate - Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials.
• Quality - Attention to detail and a proven track record of successful delivery of complex global projects.
• Flexible - Ability to juggle several projects and shift priorities as needed.
• High EQ - Ability to stay calm and collected, focus on solving problems. Strong communication, risk management, and resolution skills. Ability to respectfully facilitate the successful resolution of issues.
• Excellent business partner management and presentation skills.
• Adaptability: The web domain is constantly evolving, so adaptability and a willingness to learn and keep up with industry trends are important qualities.

Qualifications

• Educational background includes a Bachelor's degree or equivalent experience.

Benefits & Perks

• The U.S. pay range for this position is $100,300 -- $195,200 annually.
• Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
• Starting salaries for sales roles are expressed as total target compensation (TTC = base + commission), and non-sales roles as base salary with short-term incentives in the form of the Annual Incentive Plan (AIP).
• Certain roles may be eligible for long-term incentives in the form of a new hire equity award.