Functional Software Project Manager

About the Role

Key Responsibilities

• Guide project meetings and other client engagements to meet customer expectations
• Participate and lead customer-facing communication, reporting on sprint progress, burn down, velocity, and story points
• Prepare and deliver frequent updates, maintaining positive customer relationships and ensuring a positive customer journey
• Manage timeline and scope ensuring customer expectations are met
• Communicate difficult/sensitive information tactfully and resolve or escalate issues in a timely fashion
• Understand and validate the details of deliverables as provided by project resources
• Develop product roadmap with external stakeholders
• Manage product development using agile best practices
• Oversee analysis and documentation of customer's business requirements and processes
• Oversee planning and design of business processes; assist in formulating recommendations to improve and support business activities
• Assist in the research and assessment of business goals, objectives and needs to align IT solutions with business initiatives
• Participate in testing activities such as functional testing and user acceptance testing (UAT)
• Lead and advise software development team and projects
• Work with the implementation team to develop release plans and ensure product backlogs are well-groomed, prioritized, and visible
• Assist team to become self-organizing and self-managing to achieve its goals
• Ensure the team's 'definition of done' is well defined on story, sprint, and release levels
• Participate in Scrum meetings to represent Product Owner and ensure cross-team collaboration
• Communicate effectively with technical and non-technical stakeholders to set and manage expectations and timelines
• Provide transparency to senior leadership and collaborate with design, development, information security, and other teams

Requirements

• Bachelor's degree and 12+ years of related experience
• 8+ years of managing large scale software application development projects
• Experience managing projects with multiple key stakeholders
• Experience managing multi-system projects and cross-functional teams in a matrixed environment
• Familiarity with Agile values, principles, processes, and methods such as iterative development, burn down, continuous integration, TDD, unit testing, and Scrum ceremonies
• Moderate knowledge of the JIRA tracking tool
• Ability to attain a Public Trust clearance

Nice to Have

• PMP certification and Second level Scrum Master certification (CSP, SAFe Agilist, SAFe Practitioner)
• Prior or current experience working in a similar role at the Food and Drug Administration
• Appian technology experience

Qualifications

• Bachelor's degree
• 12+ years of related experience

Benefits & Perks

• Medical plan options, some with Health Savings Accounts
• Dental and vision plan options
• 401(k) plan with company match
• Full flex work weeks where possible
• Paid time off including vacation, sick, personal, holidays, parental, military, bereavement, and jury duty leave
• Disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance