Wells Fargo & Company - Institutional Retirement & Trust business logo

Generative AI - Lead software engineer

Wells Fargo & Company - Institutional Retirement & Trust business

Charlotte, NC
Full Time
Senior
111k-237k
20 days ago

Job Description

About the Role

Wells Fargo is seeking a Lead Software Engineer to provide product support and drive the evolution of Artificial Intelligence (AI) enabled applications aligned to employee-facing lines of business in Enterprise Functions Technology (EFT). The EFT AI team focuses on building intelligent, efficient, and user-centric tools to accelerate the work of users in Finance, Human Resources, Risk, Audit, Legal, Public Affairs, Diverse Segments, and EFT Platform Technology. The role involves hands-on development, evolving operating models for support, and collaborating to build reliable, secure, and scalable AI solutions that enhance employee workflows and system integrations, aligning with Wells Fargo's mission to innovate and improve the employee experience using advanced technology.

Key Responsibilities

  • Build Large Language Model (LLM) powered applications supporting internal Wells Fargo users, focusing on agentic workflows, prompt engineering, evaluations, model feedback and tuning mechanisms, and safety guardrails.
  • Build systems utilizing Large Language Models (LLM) involving data ingestion pipelines, reliable service orchestration, backend application state management, and data layer implementation.
  • Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives and technical challenges requiring in-depth evaluation.
  • Provide engineering support for AI-driven solutions that enhance and streamline work processes, ensuring applications are reliable, secure, and scalable.
  • Act as a thought leader in developing standards and enterprise best practices for engineering complex and large-scale technology solutions.
  • Design, code, test, and document solutions that align with product-specific and enterprise-wide goals.
  • Lead the development of frameworks and solutions providing vertical support to specific products and horizontal capabilities across multiple platforms.
  • Collaborate and consult with technical experts, senior teams, and external groups to resolve complex technical issues and achieve goals.
  • Lead projects, teams, and serve as a peer mentor.
  • Stay current on emerging AI technologies to contribute to future strategy development.

Requirements

  • 5+ years of Software Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • 5+ years of experience in backend application software development with the ability to quickly adapt Python code base.
  • 2+ years of experience with Retrieval-Augmented Generation (RAG), prompt engineering, and agentic workflows.

Nice to Have

  • Deep knowledge of implementing guardrails and advanced techniques for query enrichment and re-writing.
  • Expertise in test or eval driven development including data and error analysis ensuring robust and scalable AI software.
  • Experience architecting and implementing agentic frameworks for autonomous multi-step reasoning and planning.
  • Solid grasp of parsing, chunking, indexing, and re-ranking of multiple file formats.
  • Experience with Generative AI Operations and enterprise-scale AI adoption strategies.
  • Familiarity with enterprise-scale software systems and their integration within large organizations.
  • Experience in enterprise AI model lifecycle management, AI compliance, and risk mitigation strategies.
  • Strong understanding of human-centered AI design for workplace applications.
  • Proven ability to work across multiple teams and functions to drive alignment and execution.
  • Demonstrated success in designing usability and delivering seamless user experiences.
  • Excellent collaboration, communication, and problem-solving skills.

Qualifications

  • Educational background or formal qualifications are not explicitly specified in the description.

Benefits & Perks

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Working at Wells Fargo & Company - Institutional Retirement & Trust business

Wells Fargo emphasizes building strong customer relationships while maintaining a risk-mitigating and compliance-driven culture. Employees are expected to support risk programs, adhere to policies, and demonstrate accountability through effective risk management, governance, and proactive issue escalation. The company values transparency, ownership, continuous learning, gratitude, and collaboration.

Apply Now

Job Details

Posted AtJun 1, 2025
Job CategoryProduct Management
Salary111k-237k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

About Wells Fargo & Company - Institutional Retirement & Trust business

Website

wellsfargo.com

Company Size

5001-10000 employees

Location

Charlotte, NC

Industry

Commercial Banking

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