Google My Business Specialist

About the Role

Key Responsibilities

• Set up and manage Google My Business listings for clients, ensuring accurate and up-to-date information.
• Optimize GMB profiles for local SEO performance, including updating business hours, services, products, photos, and responding to reviews.
• Monitor GMB analytics to provide insights on traffic, interactions, and other key performance indicators.
• Troubleshoot issues related to GMB accounts, such as listing suspensions or inaccuracies.
• Conduct local keyword research and competitor analysis to improve GMB ranking and visibility.
• Stay current with changes to Google My Business features, policies, and local SEO best practices.
• Provide administrative support to the team, including calendar management, scheduling meetings, and organizing client communications.
• Assist with project management tasks and coordination of deliverables across various digital marketing initiatives.
• Respond to client inquiries, providing excellent customer service and maintaining positive relationships.
• Assist in preparing reports, presentations, and proposals for client meetings.
• Manage and organize digital files, client documentation, and project timelines in collaboration tools like Google Workspace and CRM.

Requirements

• 1-2 years of experience managing Google My Business accounts, local SEO, or a similar digital marketing role.
• Strong administrative skills, attention to detail, excellent written and verbal communication, and proficiency in Microsoft Office Suite or Google Workspace.
• Familiarity with SEO concepts, Google My Business features, and local search ranking factors is preferred.
• Comfortable working with CRM systems, project management tools, and Google My Business dashboard.
• Strong multitasking abilities with the capacity to prioritize and manage time effectively.
• Exceptional interpersonal skills and the ability to communicate clearly with clients and team members.

Nice to Have

• Experience working in a digital marketing or agency environment.
• Certification in Google My Business or Google Ads.
• Basic knowledge of HTML, website structure, and digital marketing tools.
• Familiarity with reputation management tools.

Qualifications

• Experience working in a digital marketing or agency environment.
• Certification in Google My Business or Google Ads.
• Basic knowledge of HTML, website structure, and digital marketing tools.

Benefits & Perks

• Medical, Dental, and Vision benefits after 60 days of employment.
• Paid Sick Days.
• Paid Holidays.
• 401(k).
• Business Casual Dress Code.
• Professional Development and Growth opportunities.