GUEST EXPERIENCE OPERATIONS INTERN, 2026 SEASON

Indianapolis Motor Speedway

Indianapolis, IN

Internship

Intern

3 days ago

Job Description

About the Role

At Penske Entertainment, we don't just host world-class events—we create unforgettable moments. Our team fuels four iconic motorsports brands: Indianapolis Motor Speedway (IMS), home of the Indianapolis 500; INDYCAR, governing body for North America's premier open-wheel racing series; IMS Productions, a broadcast and multimedia division; and Motorsports Events Management (MEM), promoting major motorsports events across the U.S. We are committed to delivering excitement, purpose, and impact through our work and are looking for passionate individuals to join our team.

Key Responsibilities

Understand and contribute to solving overall staffing requirements and fulfillment
Provide support with application and onboarding activities for all seasonal employees
Compose and coordinate correspondences with a diverse group of seasonal employees
Help manage the employee database contained in the IMS Scheduling System
Troubleshoot various event day staffing and operational issues such as no-show coverage and equipment distribution
Perform pre-event walkthroughs of all spaces used by the operations team
Manage facility set-up and tear-down operations that includes bike rack placement, signage, and other event needs
React to event day issues and assist with problem-solving initiatives
Work closely with operations staff to resolve a wide range of issues during both marquee and tier two events
Provide administrative support for IMS Guest Experience department
Resolve and communicate customer service-related issues/concerns
Actively participate in all College Program activities and development opportunities
Perform other duties as assigned by the supervisor and the entire operations team

Requirements

Previous experience in the IMS College Program is preferred
A strong interest in event and staffing operations
Interest and experience in event planning and execution
Enthusiasm for and commitment to the company and the Vision, Mission and Values
Ability to quickly process and react to problems with minimal supervision
Innovative thinker and self-starter with perseverance to lead teams to success
Effective written/verbal communication and advanced computer skills
Effective interpersonal and leadership skills
Ability to work in a role that requires clerical, organizational and operational skills, as well as initiative and flexibility
Cultural competence and the ability to thrive in a diverse environment
Currently pursuing an undergraduate or graduate degree from an accredited college or university

Nice to Have

Experience in the IMS College Program

Qualifications

Currently pursuing an undergraduate or graduate degree from an accredited college or university

Benefits & Perks

Opportunity to serve as an ambassador for the Indianapolis Motor Speedway and Indy 500
Access to developmental programming and networking events

Working at Indianapolis Motor Speedway

Our team fuels four iconic motorsports brands and is dedicated to creating unforgettable moments through excitement, purpose, and impact. We value diversity, innovation, and a collaborative environment where employees can thrive and grow.

Apply Now