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H#12873-1 Product Owner - AI Initiatives, Digital Experience

Corporate Systems Associates

Hartford, CT
Contract
Senior
94k-114k
9 days ago

Job Description

About the Role

We are seeking a dynamic and forward-thinking Product Owner to lead our Artificial Intelligence (AI) initiatives within the Digital Experience team. This full-time, temporary role will be responsible for driving AI discovery, exploration, and execution across digital channels, with a focus on enhancing customer experience, operational efficiency, and competitive differentiation.

Key Responsibilities

  • Lead the identification, prioritization, and execution of AI use cases across digital experience.
  • Evaluate and pilot AI tools and technologies, including those supporting UX, content, and personalization.
  • Develop scalable frameworks for AI implementation and governance.
  • Analyze evolving customer behaviors and expectations in digital shopping and servicing.
  • Track search-related trends and their impact on digital engagement and conversion.
  • Conduct competitive research and intelligence to benchmark AI and digital strategies.
  • Translate insights into actionable recommendations for innovation and differentiation.
  • Serve as the internal AI Champion for the Digital Experience team.
  • Build and maintain a Test & Learn Library of AI experiments and outcomes.
  • Host regular knowledge-sharing sessions (e.g., Lunch & Learns) to promote AI literacy and experimentation.
  • Investigate and recommend AI-powered UX tools (e.g., AI crawling for usability insights).
  • Define and document best practices for prompt engineering, user story refinement, and feature development.
  • Establish consistent must-do AI practices across the team.
  • Develop a forward-looking AI Point of View and collaborate on creating AI guardrails, especially for conversational interfaces and chat experiences.
  • Ensure ethical, responsible, and privacy-conscious use of AI technologies.

Requirements

  • 5+ years of experience in project management, digital strategy, or innovation roles.
  • Strong understanding of AI/ML concepts, tools, and applications in digital experience.
  • Proven ability to lead cross-functional initiatives and manage multiple priorities.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience with customer journey mapping, UX research, or digital analytics.

Nice to Have

  • PMP, Agile, or Scrum certification.
  • Familiarity with tools like ChatGPT, Adobe Sensei, Salesforce Einstein, or similar.
  • Background in digital marketing, product management, or customer experience design.

Qualifications

  • Management PMP
  • 5 years research digital strategist experience

Benefits & Perks

  • 401(k)
  • Health insurance

Working at Corporate Systems Associates

The description emphasizes a forward-thinking, innovative environment focused on AI exploration, knowledge sharing, and ethical use of technology, fostering a collaborative and learning-oriented culture.

Apply Now

Job Details

Posted AtJul 30, 2025
Job CategoryProduct Management
Salary94k-114k
Job TypeContract
Work ModeHybrid
ExperienceSenior

Job Skills

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About Corporate Systems Associates

Website

csahartford.com

Location

Hartford, CT

Industry

Custom Computer Programming Services

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