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Head of Data Science & AI Solutions (Hiring Immediately)

USAA

Colorado Springs, CO
Full Time
Director
224k-404k
about 1 month ago

Job Description

About the Role

The Head of Data Science & AI Solutions at USAA leads a team responsible for the full lifecycle of advanced AI/ML solutions, including development, implementation, and optimization. The role involves driving innovation, developing a strategic AI/ML vision, and ensuring solutions generate actionable insights that enhance member experience and support business goals. The position requires collaboration with stakeholders, maintaining relationships with industry thought leaders, and aligning AI initiatives with the bank's overall objectives. The role offers a flexible work environment with locations in several states and includes relocation assistance.

Key Responsibilities

  • Define and innovate machine learning capabilities to meet strategic business goals.
  • Leverage state-of-the-art AI/ML tools and methodologies to develop and implement predictive models aligned with business priorities.
  • Partner with business units to gather, analyze, and determine data and information requirements supporting the data and analytics roadmap.
  • Collaborate with senior leaders to set strategic direction through data exploration, research of emerging technologies, and long-term strategic projects.
  • Explore new technologies, analytical methods, and data sources to add value to the enterprise.
  • Design and construct large, complex data sets from structured and unstructured data to enable analytical solutions.
  • Build and lead a high-performing team of data science experts and develop their reputation as skilled professionals.
  • Strengthen data stewardship, actively manage information risk, and participate in data governance forums.
  • Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with policies.

Requirements

  • Bachelor's Degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, or a related field, or 4 years of related experience in lieu of degree.
  • 10 years of experience in predictive modeling, large data analysis, and computer science.
  • 4 years of people leadership experience managing high-performing analytics teams.
  • Experience in stochastic modeling, machine learning, neural networks, simulation, and advanced mathematical techniques.
  • Proficiency in at least one advanced analytics programming language such as Python or R.
  • Strong track record of communicating insights and technical solutions to senior management.
  • Extensive experience in data mining, statistical analysis, and predictive modeling approaches like Gaussian Process, Markov Models, Hierarchical Clustering, K-Means, Linear and Logistic Regression, Monte Carlo Simulation, Neural Networks.
  • Ability to interface with all levels of the organization and demonstrate business savvy.
  • Experience leading business or product transformation through advanced analytics.

Nice to Have

  • Experience with AI solution deployment and model governance.
  • Background in model risk management and regulatory reviews.
  • US military experience or military spouse/domestic partner status.

Qualifications

  • Educational background as specified in requirements.
  • Experience with statistical and predictive modeling approaches.

Benefits & Perks

  • Comprehensive medical, dental, and vision plans.
  • 401(k), pension, and life insurance.
  • Parental benefits and adoption assistance.
  • Paid time off including holidays and 16 paid volunteer hours.
  • Wellness programs and career development support.

Working at USAA

USAA emphasizes core values of honesty, integrity, loyalty, and service. The organization fosters a fulfilling career environment, values innovation, and maintains a focus on member service and community impact. It promotes a flexible work environment and professional growth through continuing education and career path planning.

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Job Details

Posted AtAug 11, 2025
Job CategoryData Science
Salary224k-404k
Job TypeFull Time
Work ModeOnsite
ExperienceDirector

Job Skills

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About USAA

Website

usaa.com

Location

Colorado Springs, CO

Industry

Consumer Lending

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