Head of Performance Max, gTech Ads Enablement

Google

New York, NY

Full Time

Director

174k-258k

about 2 months ago

Job Description

About the Role

This role may also be located in our Playa Vista, CA campus. gTech Ads is responsible for all support, media, and technical services for customers across our entire Ad products stack. We help customers optimize their use of Google Ads and Publisher products through support, account setup, campaign implementation, media solutions, and technical and measurement support. The team partners with Sales, Product, and Engineering to develop better solutions, tools, and services, ensuring customers get the best return on investment and remain trusted partners. The gTech Ads Enablement (gAE) team aims to empower gTech to deliver exceptional customer experiences through product partnership, tooling support, Learning and Development, process improvements, and testing incubation. The role involves ensuring product launches and customer-facing migrations are executed effectively, with a focus on delivering quality, scale, and efficiency in Google’s ad products.

Key Responsibilities

Deliver against the goal of improving experiences of customers, partners, or gTech'ers and make an impact on our business or team.
Provide powerful, frictionless, and intuitive experiences for advertisers across all Ads to achieve their goals with confidence.
Influence product leadership to drive improvements to positively impact the customer experience.
Lead the partnership with gTech practitioners to drive operational readiness toward launches and changes.
Manage and deliver on the service metrics for PMax, and drive exceptional customer satisfaction.
Lead a team of product excellence managers and product service managers to drive impact for the gTech Ads organization.

Requirements

Bachelor's degree or equivalent practical experience.
8 years of experience in product or program management.
4 years of experience in people management.
4 years of experience working in SQL and System Design.
Experience in managing complex multi-stakeholder engagements.
Knowledge of Google Ads and focus on solving business tests.
Knowledge of advertising solutions and the media landscape.
Ability to manage high-performing teams and cross-functional partnerships.
Ability to identify and prioritize tactical business opportunities and influence leadership with excellent communication skills.
Excellent investigative and structured problem-solving skills.

Nice to Have

Experience in managing complex multi-stakeholder engagements.
Knowledge of Google Ads along with focused on solving business tests.
Knowledge of advertising solutions and the media landscape.
Ability to successfully manage high-performing teams and cross-functional partnerships.
Ability to identify and prioritize tactical business opportunities and influence leadership with excellent communication skills.
Excellent investigative and structured problem-solving skills.

Qualifications

Bachelor's degree or equivalent practical experience.

Benefits & Perks

US base salary range of $174,000-$258,000 plus bonus, equity, and benefits.
Benefits details available at https://careers.google.com/benefits/.

Working at Google

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, applicants can complete the provided form.

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