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Head of Product Solutions, Americas

HSBC

New York, NY
Full Time
Director
200k-280k
13 days ago

Job Description

About the Role

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share. The Product Solutions and Strategic Execution Team is a global team supporting all Securities Services products, responsible for governance, design, management, delivery, and execution of strategic product and service programs, and overseeing the Securities Services operating model in line with strategy and targets. The role reports to the Global Head of Product Solutions and Strategic Execution and leads the New and Complex Product Strategic delivery portfolio within Securities Services, managing a team of programme and project managers, business analysts, and contingent resources across multiple locations. The position requires a seasoned Delivery Director with global IT and Product experience, capable of strategic thinking and involved in delivery details, reporting to C-level management, and engaging with high-level stakeholders.

Key Responsibilities

  • Lead Project Management on a high-profile New and Complex Products strategic portfolio globally.
  • Partner with product control and specialty leads in the annual planning and forecasting process.
  • Own the intake of all new work and the evaluation of new change and project requirements within assigned portfolios, facilitating integrated triage to identify requirements, scope and budget.
  • Partner with global other Programme Directors and Programme Office to implement the approved global vision for project management and contribute to the future evolution of the discipline.
  • Own and manage project definition in scopes and staff plans with PMs within their portfolios, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort.
  • Use approved Project Management tools to establish portfolio dashboards and reports to report on financial health, live work, and performance against KPIs.
  • Independently own the delivery of multiple large New and Complex Product programs with support from PM leaders and junior project managers.
  • Serve as an escalation point to manage risks and provide solutions-oriented consultation to team leads, proactively addressing issues, controlling scope and change processes, and collaborating on strategic solutions.
  • Ensure ongoing portfolio and project health reporting, including financial and non-financial KPIs, to clients, specialty, and geo leadership.
  • Drive client discussions related to delivery strategy, scope, capabilities, and budget.

Requirements

  • Financial Services experience, specifically senior change in Securities Services and Products or other relevant client change functions.
  • Management of change within a Securities services and/or IT environment at Director level.
  • Developing capability in change teams through coaching and training delivery.
  • Excellent communication and presentation skills.
  • Exceptional relationship management skills, with the ability to think strategically, manage complexity, significant change, and multiple key priorities.
  • Proven track record of successfully leading global Programmes.
  • Leading and motivating high performing global teams in multiple locations both on and offshore.
  • Influencing and negotiating at Managing Director level within a similar commercial environment.
  • Inspires trust through credibility evidenced via exceptional communication skills both written and verbal.

Nice to Have

  • Experience reporting into C-level management and dealing with high-level stakeholders.
  • Experience in digital vision and global capability in IT and Product delivery.

Qualifications

  • Legal authorization to work in the U.S., as HSBC does not sponsor immigration for this role.

Benefits & Perks

  • Competitive pay range between $200,000.00 and $280,000.00, depending on candidate and variables.
  • A comprehensive Total Reward Package including fixed and variable pay, discretionary annual awards, and bonuses.
  • Wide range of benefits designed to improve health, well-being, finances, and lifestyle.
  • Access to tailored professional development opportunities.
  • Inclusive, diverse, and welcoming work environment.
  • Participation in HSBC's volunteerism, sustainability, and climate initiatives.
  • Opportunity to join Employee Resource Groups for development and networking.

Working at HSBC

At HSBC, we value difference, succeed together, take responsibility, and get it done. We are committed to building an inclusive environment that fosters professional growth, community engagement, and sustainability initiatives. Our culture emphasizes diversity, collaboration, and a shared purpose to create opportunities and positive impact for our customers and communities.

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Job Details

Posted AtJul 11, 2025
Job CategoryProduct Management
Salary200k-280k
Job TypeFull Time
ExperienceDirector

Job Skills

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About HSBC

Website

hsbc.com

Company Size

10000+ employees

Location

New York, NY

Industry

Commercial Banking

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