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Head of Sales, AMER Enterprise

Klaviyo

San Francisco, CA
Full Time
Director
192k-288k
20 days ago

Job Description

About the Role

As a Head of Enterprise Sales for the Americas at Klaviyo, you will be responsible for leading a team of front-line leaders and account executives working with customers in the $500M+ revenue band. You will focus on hiring, training, coaching, and managing the team to land and expand strategic accounts in the upmarket segment. Reporting to the VP, Americas Sales, you will drive sales development, ensure KPI accountability, operate in a fast-paced environment, and provide accurate forecasts and insights from the field.

Key Responsibilities

  • Recruit, interview, hire, train, and retain top talent for the sales team.
  • Oversee and inspect the daily workflow of the team to promote KPI accountability and identify coaching opportunities.
  • Identify and address performance gaps and build strategic coaching plans.
  • Conduct team meetings to motivate and enable the team around key objectives.
  • Provide constructive and timely performance evaluations and career development support.
  • Handle disciplinary measures and employee terminations in accordance with company policy.
  • Partner with Account Executives on complex deals, navigating customer negotiations and internal approvals.
  • Work cross-functionally with Customer Success, onboarding, marketing, and product teams to support growth strategies.
  • Coordinate resources throughout prospecting and sales cycles, including building pipeline via partnerships and business development.
  • Deliver presentations to potential buyers, including C-level executives, in both in-person and virtual settings.
  • Maintain accurate Salesforce hygiene and opportunity forecasting.
  • Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and opportunities.
  • Build high-performing teams and foster a culture of engagement, collaboration, and satisfaction.
  • Provide thought leadership and strategic direction on the Mid-Market segment within AMER.
  • Collaborate across functions such as ops, enablement, marketing, partnerships, and success teams.
  • Inspire and coach Account Executive Managers and AEs to fulfill their potential.
  • Analyze data to support strategic decisions and communicate key trends to stakeholders.
  • Assess and introduce new tools and processes, managing change effectively.
  • Prioritize customer-first strategies in team planning and execution.

Requirements

  • Proven track record of landing and expanding large enterprise and/or named accounts with results exceeding sales targets.
  • Experience managing complex sales opportunities requiring legal modifications, RFPs, ROI reports, security assessments, and workback plans.
  • At least 6+ years of sales management experience, including 3+ years managing enterprise or named account teams, preferably at a hyper-growth SaaS or MarTech company.
  • Minimum of 2+ years leading front-line sales managers.
  • Proficiency in conducting one-on-one meetings, team gatherings, and maintaining consistent communication.
  • Deep understanding of SaaS and sales economics.
  • Familiarity with MEDDICC or similar sales methodologies.
  • Ability to thrive in a fast-paced and occasionally stressful environment.
  • Strong coaching, leadership, and critical thinking skills.
  • Passion for developing sales talent and fostering team growth.

Nice to Have

  • Experience at a hyper-growth SaaS company.
  • Experience in MarTech industry.
  • Experience with sales methodologies like MEDDICC.

Qualifications

  • Educational background not explicitly specified, but extensive sales management experience required.

Benefits & Perks

  • Participation in the company's annual cash bonus plan and variable compensation (OTE).
  • Equity options.
  • Sign-on payments.
  • Comprehensive health, welfare, and wellbeing benefits.
  • Salary range of $192,000—$288,000 USD depending on location and experience.

Working at Klaviyo

Klaviyo values diverse backgrounds, experiences, and perspectives, fostering an inclusive environment where everyone is encouraged to be their whole self. The company emphasizes collaboration, ambition, and a focus on delivering remarkable work that delights customers. Klaviyo is committed to equal opportunity and non-discrimination, supporting employees with generous benefits and a supportive work environment.

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Job Details

Posted AtJul 12, 2025
Job CategorySales Operations
Salary192k-288k
Job TypeFull Time
ExperienceDirector

Job Skills

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About Klaviyo

Website

klaviyo.com

Location

San Francisco, CA

Industry

Software Publishers

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