In House Marketing Concierge

About the Role

Key Responsibilities

• Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site owners, guests, and visitors.
• Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs.

Requirements

• Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
• Intermediate computer proficiency with the ability to learn.
• Able to work a flexible schedule to include evenings, weekends, and holidays.
• High School diploma or equivalent.
• Fluency in English (speak, read and write).

Nice to Have

• 6 months or more previous experience working in the timeshare industry.
• Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

Benefits & Perks

• Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan.
• Targeted annual earnings of $90,000 per year, with some earning more based on performance.
• HGV Offers Day One Team Member Benefits.
• Paid Time Off (PTO) for rest and relaxation.
• Recognition Program and Rewards.
• Team Member Travel Program with discounted rates at properties worldwide.
• 401(k) program with company match.
• Paid Sick Days.
• Numerous learning and advancement opportunities.